Technical Service Engineer Expert
hace 7 días
Job Description:
Minimum experience: 10 years in DDBB administration in z/OS environments
_- Technical knowledge:
_- _Knowledge of the z/OS Operating System. _- _Advanced knowledge in TSO/PFD and JCL._- _Knowledge of DB2 administration._- _Knowledge of IMS administration._- _Knowledge of CICS administration. _- _Knowledge of database backup and recovery._- _Knowledge of CLIST and REXX language and procedures._- _Knowledge of ASSEMBLER and COBOL languages._- _Knowledge of tuning and capacity planning in BBDD._
Key Performance Indicators
- Feedback from Customers, Service Delivery Management, Project Manager etc.
- Technical Assessments.
- Proven track record of problem resolutions.
- Evidence of sharing and re use of knowledge
- Successful production of documentation.
- Successful management and implementation of changes.
- Improvement/enhancements to service delivery.
- Meets and improves service level requirements.
- Successful management of escalations in a timely manner.
- Meets project deadlines and costs within own area of responsibility.
- Errors with workarounds or fixes provided in a timely manner.
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