German & English Tech Supporter

hace 1 semana

Casariche, Sevilla, España BEST SELLER A tiempo completo

Descripción del puesto:

Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?


Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.


Your Personality
As a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same.

You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence.

In addition, you must be able to show understanding and empathy for the users' situation and guide them through a solution, while setting clear expectations for the user in the process.

You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.

Let us help you grow

The Department


We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers.

Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.

We take pride in training our new colleagues intensively. We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one. You start out with a buddy, who will assist you getting ready and prepared for your new role.

Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.

Your Responsibilities
You will have a key position in providing TECH support our more than 2000 fashion stores in Europe. We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.

  • Ensure that all registration is done according to guidelines (ITIL)
  • Drive user behavior to increase selfservice
  • Participate in the continued optimization of the global TECH Service Desk
  • Act as users' advocates in TECH and follow through on tickets.

Your Qualifications

  • Experience with POS systems would be an advantage
  • Basic grasp in troubleshooting hardware and software products
  • Understanding network concepts
  • Good analytical and problemsolving skills
  • Outstanding interpersonal skills and great team player
  • Strong communication skills
  • Must be able to accommodate a flexible work schedule/some weekend
  • Fluent in written and spoken English & German
  • Affinity and flair for IT/ technical solutions

Your Benefits

  • Private health insurance from the first day
  • 25 vacation days + 10 National Holidays that are added to your vacation allowance
- €120 voucher to spend on clothes from our brands

  • Opportunity to buy clothes from our brands every season at more than 50% discount
  • Cantina service in the office. Bestseller pays 70% of the monthly price
  • Regular social events and team building activities
  • Possibility to work 2 days a week from home
LI-Hybrid

Formarás parte de la familia BESTSELLER, una cultura acogedora que valora las nuevas ideas y da voz a todos. Apostamos por el espíritu emprendedor, lo que implica que tendrás la libertad de desarrollarte según tus propias preferencias. Te brindamos responsabilidad y la oportunidad de crecer tanto personal como profesionalmente desde el primer día.

Creemos en la flexibilidad y la autonomía en tu rutina diaria y lugar de trabajo, para que puedas alcanzar tu máximo potencial.

En BESTSELLER España, nos apasiona aprovechar cada oportunidad, desafío y elección.

Somos una compañía líder en el sector de la moda a nível mundial, con un ritmo rápido y un enfoque familiar.

Hemos construido algunas de las marcas más sólidas de la industria, gracias a nuestro compromiso de empoderar a cada individuo en su propio camino.

Nos impulsamos a mejorar constantemente, a actuar de manera sostenible, a fomentar la diversidad y brindar igualdad de oportunidades. Competimos con confianza y desafiamos continuamente el statu quo. Descubre cómo BESTSELLER España está transformando la industria de la moda, una vez más. Somos BESTSELLER. Together, we own it.

  • Operation Lead

    hace 1 semana

    Casariche, Sevilla, España HRCS - Área General A tiempo completo

    Operation LeadOperation lead to coordinate locally team assigned to the engagement in Spain (Madrid/Málaga) and outside Spain (France/India) in several Technology Towers (Databases, Storage, Back-up, Windows, VMware, Application Outsourcing, Servers, SAP. Contribute to the planning of the overall customer relationship strategy. Actively work on service...

  • Area Sales Manager

    hace 1 semana

    Casariche, Sevilla, España Sal-Tech Embalaje SL A tiempo completo

    Position : Area Sales Manager.Type of Employment : Full-Time.Work Location : Málaga.Work Schedule : 8:00 - 16:00 CET, M-FDepartment : Sales Team - Spain.We are looking to employ a driven and experienced area sales manager to increase our sales in Spain. The area sales manager's responsibilities include delivering presentations to potential and existing...

  • Junior Business Analyst

    hace 1 semana

    Casariche, Sevilla, España Webhelp A tiempo completo

    Location Málaga, SpainLanguage English***Description:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.We are looking for an English-speaking Junior Business Analyst (On-site) to join one of our exciting projects.What we offer youYou will be trained and...

  • Product Manager

    hace 1 semana

    Casariche, Sevilla, España Whalar A tiempo completo

    Whalar is a tech-powered influencer company on a mission to Liberate the Creative Voice. We combine technology, creative strategy, talent expertise, and platform partnerships to unite brands with target audiences globally by connecting them with thousands of influencers, tastemakers, and storytellers, around the worldWhalar works with 300+ brands and is the...

  • German & English Tech Supporter

    hace 2 semanas

    Casariche, España BEST SELLER A tiempo completo

    **Descripción del puesto**: **Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true...

  • German-speaking Account Manager for Barcelona or

    hace 3 semanas

    Casariche, España Multilingual Jobs Worldwide A tiempo completo

    German-speaking Account Manager for Barcelona or Malaga **Job details**: **Location** Málaga **Discipline** - Sales**Reference** 35741 **Contact Name** Jennifer Patzl **Job description**: **Are you ready to take responsibility and lead your own team to success in sunny Spain?** Then you are exactly the right person for this position. This is your...

  • Operation Lead

    hace 4 semanas

    Casariche, España HRCS - Área General A tiempo completo

    **Operation Lead** Operation lead to coordinate locally team assigned to the engagement in Spain (Madrid/Málaga) and outside Spain (France/India) in several Technology Towers (Databases, Storage, Back-up, Windows, VMware, Application Outsourcing, Servers, SAP. - Contribute to the planning of the overall customer relationship strategy. - Actively work on...

  • Operation Lead

    hace 4 semanas

    Casariche, España HRCS - Área General A tiempo completo

    **Operation Lead** Operation lead to coordinate locally team assigned to the engagement in Spain (Madrid/Málaga) and outside Spain (France/India) in several Technology Towers (Databases, Storage, Back-up, Windows, VMware, Application Outsourcing, Servers, SAP. - Contribute to the planning of the overall customer relationship strategy. - Actively work on...

  • Junior Business Analyst

    hace 3 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at **Concentrix** and work with energetic people who strive to enjoy every day. We are looking for an **English-speaking Junior Business Analyst (On-site) t**o join one of our exciting projects. What we offer...

  • Area Sales Manager

    hace 3 semanas

    Casariche, España Sal-Tech Embalaje SL A tiempo completo

    Position : Area Sales Manager. Type of Employment : Full-Time. Work Location : Málaga. Work Schedule : 8:00 - 16:00 CET, M-F Department : Sales Team - Spain. We are looking to employ a driven and experienced area sales manager to increase our sales in Spain. The area sales manager's responsibilities include delivering presentations to potential and...

  • BI Architect

    hace 2 semanas

    Casariche, España Aratech A tiempo completo

    Description Who are we? We are ARATECH, Lifestyle Technology. A company with more than 10 years of experience in IT and consultancy. The group of professionals working in ARATECH's mission is to offer the best solutions to our clients, working together with them in their Digital Transformation to provide the best advice and establish close advice by...

  • BI Architect

    hace 2 meses

    Casariche, España Aratech A tiempo completo

    Description ¿Who are we? We are Aratech, a consulting technology consulting firm, born 10 years ago to provide efficient solutions to our clients. Within our business lines we help our partners to find the best talent for their work teams. ¿Who's our partner? A leading European company, that offers investors in everything related to the real state and...

  • Trainer

    hace 3 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - English*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for an **English-speaking Trainer (On-site)** to join one of our exciting projects. **What we offer...

  • Technical Architect

    hace 3 semanas

    Casariche, España Talent Hackers A tiempo completo

    As Software Architect, you will be responsible for the top level QoS of our analytics platform as you will play an important role in contributing of discussing top level system designs (systems engineering) and practical implementation with cross functional solution architects and your team, as well as participate in the final code implementation. **More...

  • Account Manager

    hace 4 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Spanish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for an Account Manager - Spanish Market to join our exciting projects, with leading brands from tech,...

  • Account Manager

    hace 4 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Spanish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for an Account Manager - Spanish Market to join our exciting projects, with leading brands from tech,...

  • Machine Learning Engineer

    hace 3 semanas

    Casariche, España Dekra A tiempo completo

    Since its foundation in 1925, the DEKRA promise has been to ensure the safety of human interaction with technology and the environment. DEKRA achieved revenues of around €3.1 billion in 2017. The company currently employs around 48,000 people in more than 60 countries on all five continents. We have a clear and ambitious vision of the future. The vision...

  • Product Manager

    hace 4 semanas

    Casariche, España Whalar A tiempo completo

    Whalar is a tech-powered influencer company on a mission to Liberate the Creative Voice. We combine technology, creative strategy, talent expertise, and platform partnerships to unite brands with target audiences globally by connecting them with thousands of influencers, tastemakers, and storytellers, around the world! Whalar works with 300+ brands and is...

  • Product Owner

    hace 3 semanas

    Casariche, España Dekra A tiempo completo

    Since its foundation in 1925, the DEKRA promise has been to ensure the safety of human interaction with technology and the environment. DEKRA achieved revenues of around €3.1 billion in 2017. The company currently employs around 44,000 people in more than 50 countries on all five continents. We have a clear and ambitious vision of the future. The vision...

  • Swedish-speaking Account Manager

    hace 2 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day. We are looking for a** Swedish-speaking Account Manager **to join one of our exciting projects. What we offer you You...

  • Account Manager

    hace 3 semanas

    Casariche, España Webhelp A tiempo completo

    **Location** - Málaga, Spain**Language** - Swedish*** **Description**: Ready to advance your sales career? Start working with a world leader in innovative cloud solutions and embark on a transformative journey with us at** Concentrix + Webhelp.** Seize the opportunity to unlock your potential and achieve extraordinary success! As an Account Manager, you...

  • Data Scientist

    hace 3 semanas

    Casariche, España Dekra A tiempo completo

    Since its foundation in 1925, the DEKRA promise has been to ensure the safety of human interaction with technology and the environment. DEKRA achieved revenues of around €3.1 billion in 2017. The company currently employs around 44,000 people in more than 50 countries on all five continents. We have a clear and ambitious vision of the future. The vision...