Product Owner IT Tools

hace 2 semanas

Madrid, Madrid, España TUI Group A tiempo completo
Flexible- Porto, Portugal- Madrid, Spain- Palma, Spain- Lisbon, Portugal-

  • Remote
  • Permanent
  • Full Time hrsTUI Group is the world's number one integrated tourism business. Colleague Compute is a global team within TUI Group IT responsible for effective delivery of all the common IT services our colleagues need to provide excellent service to our customers. We are a multidisciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway, Denmark, Finland, Germany, Belgium and The Netherlands.
Our goal is to drive more holiday sales through all digital sales channels.

We do this by identifying and sharing Digital Marketing & Sales best practices throughout the business, partnering with TUI's local digital marketing & trading teams to develop effective strategies for strong campaign & web performance.


At TUI we're ambitious to become the leader in digital sales within the travel industry and to achieve this we are looking to build a capable, creative team who want to be a part of accomplishing that goal.

We never stop looking ahead, seeking new ways to delight our customers and grow our business.

We recognise the power of digital and the massive contribution this brings to creating a truly unique and differentiated customer experience.

We are looking for a talented and dedicated Product Owner to join our IT T tools team.

Main responsibilities will be around the Atlassian Software Jira Service Desk, Confluence and other tools the team is responsible for.


The Product Owner will own a set of engagements with various IT and business teams and will be responsible for defining stories, and team backlog and streamlining the execution of priorities to drive a suite of colleague-focused capabilities.

You will work closely with the Technology Team Lead who will help translate your requirements into technical deliverables.

  • This product owner role within the IT Tools team, providing design leadership and expertise throughout the lifecycle for their area of responsibility which may be cobuilding a solution with the team/s, providing best practices on the use of particular capabilities or building new, reusable ones for wider adoption. It will be essential to leverage the advantages of Cloud based solutions within your area of responsibility and help our various business and IT teams to make the best use of AI features and functions.
  • Our
    Product Owners will develop a passion for creating delightful, easy to use technology solutions that deliver value. They have a highlevel understanding of digital, an understanding of Agile and good communication skills. They use these skills to engage with their stakeholders and manage their backlogs. They contribute ideas, and input into ideation and roadmaps and are a positive member of their Product team delivering new technology capabilities.

ABOUT THE JOB

  • As a
    Product Owner, your key areas of responsibility and accountability will be:

Contribute to the Product Vision and Roadmap:

  • Pro-actively contribute to a compelling Product Vision and Strategy using stimulus such as the Digital/ Strategy, customer needs, stakeholders' needs and external best practice (Incl. risk/compliance/security).
  • Understand business & customer needs (from all markets)
  • Translate highlevel product roadmap into achievable product backlog features
  • You'll communicate the overall strategy and goals for your Product to your Product team. You'll then input into ideation and start to engage with stakeholders and other Digital teams to create new ideas.

Product Backlog:

  • Define, develop and prioritise the product backlog for your product team
  • Work with digital analysts and optimization & insights to ensure that all product Epics and features have a clear line of sight to business value and are prioritized to deliver maximum commercial benefit from development time.
  • Ensure that product dependencies on other product teams across TUI are well understood and briefed to relevant product managers.
  • Translate highlevel product roadmap into achievable product backlog items. Provide insight for defining and planning the overall Product Roadmap based on specialised knowledge in your area.
  • Ensure you have a clear prioritised backlog and roadmap which will increase engagement, conversion and other KPI's.
  • In collaboration with the whole team compose & validate User Epics, User Stories & Acceptance Criteria to a high standard before releasing
  • Discuss technical debt with delivery team and priorities

Monitor and drive KPI business performance:

  • Define (monitor & drive) high level product KPIs, OKRs or success metrics
  • Work with digital analysts and optimization & insights and take personal ownership of relevant KPIs and ensure that all developments are aligned to drive performance and have clear metrics, tracking mechanisms and targets.
  • Experiment o

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