Customer Representative
hace 2 semanas
**Location**
- Málaga, Spain**Language**
- German***
**Description**:
**Liebst du das Thema Reisen, **genauso wie wir**?**
Wir suchen engagierte deutschsprachige Kollegen*innen jeder Altersgruppe, vorzugsweise mit Erfahrung in der Reisebranche zur Unterstützung unseres deutschen Teams in Benalmadena, Spanien.
Wir bieten eine anspruchsvolle Tätigkeit als Travel Consultant an der wunderschönen Costa del Sol
inmitten herrlicher Landschaft, einer vielseitigen Kultur und 325 Sonnentagen im Jahr
Du arbeitest in einem internationalen, dynamischen Team in einer sich schnell entwickelnden und aufsteigenden Branche. Du erhältst von uns einen unbefristeten spanischen Arbeitsvertrag in Vollzeit nach erfolgreich bestandener Probezeit.
Unser Kunde ist einer der weltweit führenden Online-Geschäftsreiseanbieter. Die Einarbeitung durch unsere geschulten Trainer erfolgt in der Form eines 3-monatigen bezahlten Trainings mit anschließendem Zertifikat.
Das Training findet auf Englisch statt, im Job redest du hauptsächlich Deutsch.
Du hast bereits Erfahrungen in der Reisebranche sammeln können? Oder du bist bereit für etwas Neues? In jedem Fall möchten wir dich gerne kennenlernen
**Was wir bieten**:
- Vollvergütete und intensive Schulung ab dem ersten Tag
- Möglichkeit eines weiteren Bonus nach 3 Monaten
- Aufstiegsmöglichkeiten innerhalb des Unternehmens
- Private Krankenversicherung
- Modernes Büro im Herzen von Benalmadena, einen Steinwurf vom Strand entfernt
- Unterstützung bei der Beantragung der NIE Nummer sowie bei allen kleinen und großen Fragen während des Ankommens und Einlebens in Spanien
- Eine 39- Stunden Arbeitswoche in Vollzeit von Montag bis Sonntag
**Deine Aufgaben**:
- Annahme von Reiseanfragen am Telefon und per E-Mail
- Bearbeitung von Kundenanfragen und Unterstützung der Kunden bei der Abwicklung ihrer eigenen Reisebuchungen
- Umbuchungen vor und währen der Reise
- Wahrung der Integrität des Unternehmens durch Befolgung der Unternehmensrichtlinien
**Was du mitbringst**:
- Mittlere Reife oder Abitur
- Deutsch als Muttersprache oder auf C1 Niveau
- Fließend Englisch in Wort und Schrift
- Du arbeitest gerne in einem Großraumbüro
- Hast bereits erste Erfahrungen im Kundenservice gesammelt
- Besitzt eine schnelle Auffassungsgabe
Wenn du dich darin wiederfindest, freuen wir uns darauf von dir zu hören
**Über **Webhelp**:
Webhelp bietet Outsourcing-Dienstleistungen für Unternehmen wie Daten
- und Analysedienste, Beratung und Kundenservice in der Mode-, Logistik-, Medien-, Telekommunikations
- und Reisebranche an.
Unsere Werte sind:
Unser Wort zu halten. Verbindlichkeit....
Gemeinsam weiter und schneller vorankommen. Engagement....
Menschen so zu behandeln, wie wir selbst behandelt werden möchten. Integrität...
Wir schenken jedem einzelnen unsere Aufmerksamkeit. Wertschätzung...
Die Extrameile gehen, um etwas zu bewirken. "WOW"
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