Field Service Engineer
hace 1 semana
The Position
¿Tienes vocación de servicio y te apasiona la tecnología? Si es así, aquí hay una gran oportunidad para formar parte de un equipo donde convertimos las ideas en acciones.
Roche Diagnostics España está buscando un Field Service Enginne r para formar parte de su equipo de Engineering Support. Este puesto requiere residencia en Santiago de Compostela (Galicia).
Te encargarás de:
Planificación y ejecución de todas las tareas relacionadas con la instalación, el mantenimiento preventivo y las visitas de emergencia a nuestros instrumentos Garantizar un soporte al cliente único y de alta calidad. Garantizará una atención al cliente de primer nivel colaborando estrechamente con especialistas en aplicaciones, especialistas en TI y con el área comercial. Informes de las tareas diarias en el sistema Rexis CRM. Capacitación y orientación a clientes en el uso de nuestros instrumentos.Así es nuestro/a Especialista:
Estudios en Ingeniería Técnica o Grado Universitario en electrónica, bioingenieria, robótica... Una amplia experiencia técnica, preferiblemente con conocimientos de IT con experiencia en resolución de problemas y reparación de problemas complejos o habilidades transferibles similares. Enfoque centrado en el cliente: mostrar un profundo compromiso para brindar un servicio al cliente excepcional. Enfoque de resolución de problemas: Habilidades innatas de resolución de problemas junto con una capacidad de pensamiento crítico y la formulación de soluciones innovadoras. En situaciones exigentes y mantener la calma en situaciones bajo presión. Responsable, flexible, con mentalidad de servicio y se orientado a la consecución de objetivos en los plazos previstos. Flexibilidad horaria y disponibilidad para viajar en un porcentaje del tiempo. Buenas habilidades comunicativas. Buen nivel de inglés. Inquietud por trabajar en equipo y buena disposición para ello. Altamente valorable el conocimiento previo del mundo del laboratorio.Lo que ofrecemos
Serás parte de un entorno dinámico y acelerado donde la inclusión, el aprendizaje y la colaboración son clave para el éxito.
Trabajarás junto a un equipo de Ingenieros de Servicio, interactuando estrechamente con clientes y colegas para brindar un servicio excepcional y beneficiar a los pacientes.
Tendrás la oportunidad de trabajar con tecnología de diagnóstico innovadora, herramientas y software avanzados.
Ofrecemos un trabajo emocionante y desafiante en un equipo dinámico y que funciona bien con grandes oportunidades para el desarrollo profesional y personal. Capacitación y desarrollo continuos para ayudarlo a desarrollar sus habilidades y su carrera.
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