CRM Manager

hace 1 semana

Barcelona, Barcelona, España Volotea A tiempo completo

Barcelona Headquarters

Hello We are Volotea, the airline of the small and mid-sized cities in Europe.
Since our inception in 2012, we have been amongst the fastest-growing low-cost airlines in Europe. We are enthusiastic enablers of direct travel for Europeans who don't live in big hubs. We are changing air travel from small and mid-sized cities in Europe, many previously unconnected or underserviced.

We aim to connect the people in these cities with their passion for travel, in an enjoyable and increasingly sustainable way.

After over a decade in the skies, we have now flown more than 55 million passengers.

Today, we serve ovecontrol 100 destinations in 18 countries, actively consolidating our position among the top European airlines in the industry.


In recent years, we have raised our travel capacity more than most competitors, increasing our number of aircraft, routes, destinations, employees, and markets.

Throughout this journey, our team continues to excel and grow stronger as our services gain recognition amongst an expanding European audience.

We are a young, dynamic, and international team that enjoys working together to grow our company during this exciting time in the airline industry.


If you feel inspired by our story and you're ready to take off with us, continue reading
Our main markets are France, Italy, Spain, and Greece.

We have 19 operational bases:

Nantes, Bordeaux, Toulouse, Marseille, Strasbourg, Lille, Lourdes, and Lyon in France; Venice, Verona, Palermo, Cagliari, Olbia, Florence, and Naples in Italy; Asturias and Bilbao in Spain; Athens in Greece, and Hamburg in Germany.


We are hiring a
CRM Manager who has experience in interacting with different cultural environments and can work in a challenging high-growth atmosphere.

Are you a skilled, positive, assertive, and sociable individual who enjoys working as part of a multicultural team?

What you will do:

  • Assume full ownership of the CRM strategy, defining and implementing highimpact strategies to drive customer engagement, retention, and revenue growth.
  • Oversee and manage the customer database, ensuring data quality and accuracy while collaborating with various stakeholders to communicate and implement data management initiatives effectively.
  • Act as the primary liaison between the Commercial, Brand, IT and Customer care teams, ensuring a cohesive strategy across the entire customer journey. Identify and target specific customer segments in collaboration with the marketing team.
  • Drive Database Growth initiatives across communication channels, aligning efforts to maximize customer acquisition and engagement.
  • Consolidate reporting across all marketing channels and conduct comprehensive analyses using various attribution models to accurately evaluate the true contribution of each acquisition channel.

What you will need:

  • Possess a minimum of 2 years of experience in a similar role, demonstrating a profound understanding of the endtoend CRM process, from initial requirements to campaign execution.
  • Proven track record of executing successful promotional activities to optimize sales growth and enhance customer retention.
  • Proficiency in utilizing toptier CRM suites, including but not limited to Salesforce Marketing Cloud, Braze, Adobe Marketo, Oracle Responsys, Yesmail, Send Grid, etc.
  • Strong analytical capabilities, with a keen interest in data analysis and a commitment to meeting and exceeding ambitious targets.
  • Expertise in defining key performance metrics, constantly optimizing strategies, and rigorously measuring results.
  • Excel in a highly collaborative role, capable of bridging diverse departments and maintaining meticulous attention to detail.
  • Thrive in dynamic and fastpaced working environments, proactively identifying opportunities for improvement.
  • An advanced level of English proficiency is required to effectively communicate and collaborate in a global context.

What do we offer:

  • Flexible vacation days.
  • Access to yearround free flights (exc. airports tax) for you, your partner, and your children, with over 100 airlines worldwide.
  • Gym pass discounts and more.
  • Continuous training to continue your development.
Learn more about working at Volotea HQ. Watch our colleagues define it in one word.

Data Privacy

  • Please read our Data Privacy Policy _here_._

  • Crm Manager

    hace 1 semana

    Barcelona, Barcelona, España Luxetalent A tiempo completo

    Desde Luxe Talent, Consultoría Internacional de Selección y Formación de personal especializada en vacantes Executive & Middle Management en los sectores Moda, Lujo, Retail, Food & Beverage, Hospitality y FMCG; nos encontramos en la búsqueda para uno de nuestros clientes, Las Rozas Village, la figura de CRM Manager para trabajar desde sus oficinas.Como...

  • Crm Manager

    hace 1 semana

    Barcelona, Barcelona, España Boomerang A tiempo completo

    Desde MC Headhunting estamos buscando a un CRM Manager para una empresa del sector energético, ubicada en la comarca del Vallés Occidental .Responsabilidades:Desarrollo Estratégico: Identificar oportunidades para mejorar la gestión de relaciones con los clientes. Crear y ejecutar estrategias de CRM que impulsen la retención, la lealtad y el valor del...

  • CRM Manager, Barcelona

    hace 1 semana

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    CRM Manager en Barcelona.Perfil buscado (Hombre/Mujer) The CRM Manager will be an integral role in this newly created Channel Marketing team to support the global needs of our Strategic Customer and Page Executive business areas. This role will be driving the strategy planning and implementation of global campaigns across priority markets including...

  • Crm Manager

    hace 1 semana

    Barcelona, Barcelona, España Volkswagen Group España Distribucion Sa. A tiempo completo

    ¿Te imaginas ser una pieza clave del futuro? Nosotros sí. Y, además, sabemos cómo hacerlo: promoviendo el talento interno. Por eso buscamos un CRM Manager , para unirse al equipo de Customer Experience, quien será el responsable de los procesos, fuentes de información y herramientas necesarias para la implementación de la estrategia de CRM y Digital...

  • Crm Business Analyst

    hace 1 semana

    Barcelona, Barcelona, España Omega CRM Consulting A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva CRM Business Analyst.This position is responsible for connecting business stakeholders...

  • CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Dentro del departamento Digital, bajo la responsabilidad del Chief Digital Officer, estarás a cargo de las siguientes misiones:Participas en la recolección, análisis y formalización de necesidades con equipos comerciales. Prefiere la adquisición de datos propios para mejorar continuamente el nível de personalización. Definición de customer journeys...

  • Loyalty & CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España H10 Hotels A tiempo completo

    Descripción:H10 Hotels precisa incorporar un/a Loyalty & CRM Manager cuyas funciones se centrarán la gestión del Programa de Fidelización, el análisis de los datos los miembros del programa y la gestión de las campañas y promociones dirigidas a los mismos.Se trata de un programa basado en la obtención de puntos por estancias y servicios del hotel,...

  • Global CRM Manager

    hace 1 día

    Barcelona, Barcelona, España Platanomelón A tiempo completo

    Platanomelón, el líder indiscutible en sexual wellness, busca un global CRM manager para ayudar a millones de personas a ser mas felices cada día.Nuestro crecimiento se apoya en valores como Ownership, Data, trabajo con un solo equipo, calidad del producto y del detalle, por supuesto no podía faltar la pasión por lo que hacemos.Buscamos una persona que...

  • CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España Grover A tiempo completo

    About Grover:Grover makes access to tech easy, affordable, and sustainable—with flexible tech rental subscriptions. No deposits, no commitment, just tech when you want it for as long as you need it.With around $1.3 billion in financing, Grover is one of Germany's best-funded scale-ups, and we're growing fast. Since 2015, we've gone from a small startup...

  • Crm Manager

    hace 1 semana

    Barcelona, Barcelona, España Mccann Manchester Limited A tiempo completo

    Reporting to the Head of CRM, we are seeking an experienced CRM Manager with a broad business and customer perspective, along with a solid grasp of data and technology.Furthermore, we are on the lookout for a strategic and analytical thinker with a proactive and innovative mindset.This position calls for someone who comprehends and can assess the impact of...

  • CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España Avis Budget Group A tiempo completo

    Avis Budget Group Contact Centre wants to make a difference and that's why we're looking for a motivated CRM Manager **to join our CRM team. If you are passionate about CRM activity and team management, and you are looking for a multicultural, friendly and supportive working environment, then this might be the role for you.Your role will involve: Supporting...

  • CRM Manager

    hace 4 semanas

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? PageGroup SSC ¿Qué harás en tu nuevo puesto? Work with the CRM Team to create the CRM plan and strategy to implement behaviour led marketing campaigns (local and regional), ensuring that CRM programme drives increased levels of quality candidates and clients for all areas of the EU business. It could include also finding synergies...

  • CRM Manager

    hace 2 meses

    Barcelona, Barcelona, España Page Personnel A tiempo completo

    ¿Dónde vas a trabajar? PageGroup SSC ¿Qué harás en tu nuevo puesto? Work with the CRM Team to create the CRM plan and strategy to implement behaviour led marketing campaigns (local and regional), ensuring that CRM programme drives increased levels of quality candidates and clients for all areas of the EU business. It could include also finding synergies...

  • Senior Crm Manager

    hace 1 semana

    Barcelona, Barcelona, España Travelperk S.L. A tiempo completo

    The Role We seek a Senior CRM Manager/CRM Director to establish the CRM function from the ground up. As the CRM Director, you will be instrumental in developing and implementing comprehensive strategies that enhance customer satisfaction and retention and drive revenue growth through effective monetization initiatives.As the leader of CRM, you will have a...

  • CRM & Retention Manager

    hace 1 semana

    Barcelona, Barcelona, España Cooltra A tiempo completo

    Join the sustainable mobility revolution at Cooltra As the European leading company in sustainable mobility on two wheels, we're on a mission to transform urban transportation. We're committed to reducing pollution and creating a cleaner future.As a CRM & Retention Manager, your main responsibilities will be to lead the development and execution of the...

  • Senior CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España TravelPerk S.L. A tiempo completo

    The RoleWe seek a Senior CRM Manager/CRM Director to establish the CRM function from the ground up. As the CRM Director, you will be instrumental in developing and implementing comprehensive strategies that enhance customer satisfaction and retention and drive revenue growth through effective monetization initiatives. As the leader of CRM, you will have a...

  • Senior CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España TravelPerk A tiempo completo

    About UsWe're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel.Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we've become...

  • CRM Manager Sector Auditoria

    hace 1 semana

    Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Definir, evaluar e implementar la estrategia CRM dirigida a fomentar la retención y fidelización del cliente. Planificar y asegurar acciones comerciales recurrentes entre socios, gestores y clientes. Mantener y adaptar de forma continua la segmentación de clientes a las necesidades de la firma. Desarrollo de técnicas de marketing para captar nuevos...

  • CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España Aristocrat A tiempo completo

    Company SummaryProduct Madness is a Global Powerhouse where the greatest mobile games and experiences are crafted by world-class talent. A top-grossing leader in free to play mobile games, we have more than 800 team members working across seven global talent hubs including London (headquarters), USA, Canada, Spain, Poland and Ukraine. With remarkable hit...

  • Senior CRM Manager

    hace 1 semana

    Barcelona, Barcelona, España Traveltechessentialist A tiempo completo

    About Us We're TravelPerk, a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. Our aim is to revolutionise the $1.3 trillion business travel market by combining an unrivalled choice of travel options with a powerful booking and management platform and access to 24/7 customer support we've...