Senior Process Expert, Aces

hace 2 semanas

Barcelona, Barcelona, España Amazon EU SARL (Spain Branch) A tiempo completo
Certified Lean Six Sigma Black Belt, capable of mentoring and developing Yellow to Green and Green to Black Belts

  • Knowledge of Six Sigma tools and Lean techniques
  • Technical (Math, Engineering, Science or related field) Bachelor's Degree from an accredited university
  • Project Management experience and verified ability to deliver in a deadlinedriven environment
Are you interested in shaping the future of Amazon Transportation Services (ATS) for operations? Do you want to work in a large scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network improvements? Do you have a strong passion for continuous improvement and implementing methodologies such as Six Sigma and Lean?

EU Amazon Transportation Services' ACES (Amazon Customer Excellence System) team is seeking a highly skilled and motivated person as an Operational Excellence Process Expert to help develop a world class middle mile process that delivers goods on time at the best cost.


Responsibilities Include:

  • Drive network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
  • Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
  • Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
  • Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
  • Support to improve the vision, content, and delivery of standard work and ACES Training program.
  • Create benchmark standards and audit process
  • Analyze and solving operational barriers with a focus on understanding root causes.
  • Passion for continuous improvement and developing mechanisms to reduce defects
  • Willingness to roll up your sleeves and do whatever is necessary; owner mentality
  • Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management
  • Ability to think strategically and execute methodically
  • Ability to drive projects from initially ambiguous states
  • Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases
  • Demonstrated ability to write detailed project and business plans.
  • High attention to detail and proven ability to manage competing priorities simultaneously
Barcelona, ESP

  • MBA or Masters in Industrial Engineering
  • Demonstrated proficiency in effective communication of goals and strategies across all levels of an organization
  • Experience in Content Management, Editing, or Technical Writing
  • Ability to handle changing priorities and use good judgment when working in stressful situations
  • Decisive, confident, and experienced at influencing others
  • Strong sense of urgency and personal commitment
  • Project Management Professional certification
  • Facilitation experience at all levels and must be comfortable addressing large audiences

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