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Connectivity Senior Specialist
hace 3 meses
Sus funciones serán:
Recolección de datos de uso para la definición de estrategias y acciones de mejora en los procesos y experiencias de usuario.
Ayudar en la coordinación con los equipos de Brand y Formación para la correcta puesta en marcha de los nuevos equipos Multimedia.
Brindar soporte al equipo de CR para las consultas, reclamaciones y sugerencias recibidas de los clientes y concesionarios por ese canal.
Colaborar en la definición y puesta en marcha de auditorías o sistemas que detecten posibles casos de violación de la GDPRRequisitos mínimos- Formación: grado o licenciatura (Ingeniería, marketing, Data analisis, comunicación digital, etc.)
- Experiencia: entre 2 y 5 años en puestos similares
- Conocimientos de conectividad, aplicaciones móviles y sistemas multimedia
- Conocimiento de técnicos/as de Project Management
- Conocimiento de marketing/digital para trabajar en conjunto con ese departamento (página web, vídeos, RRSS, CRM, etc.)
