Sr. System Administrator

hace 7 días


Barcelona, Barcelona, España Arcserve A tiempo completo
If you are ready to grow and looking to join a world-class team delivering best-in-class solutions, we want to hear from you

Essential Job Responsibilities:

  • Monitor, triage and resolve connectivity related issues.
  • Monitor, triage and resolve system related issues.
  • Monitor, triage, and work with L1 and L2 helpdesk to resolve issues faster.
  • Participate in the deployment and regression testing of Network hardware.
  • Maintain customer and partner Communities.
  • Work closely with IT peers to implement Monitoring solutions, Training, and end user related issues.
  • Design, implement and maintain reports, and dashboards.
  • Firmware and Security updates as described in Arcserve Policy and Procedures.
  • Maintain and Support Azure/GCP/AWS Integration.
  • Maintain and assign user Roles, Profiles and Permission Sets/Groups and policies to users.
  • Participation in daily and weekly standup meetings.
  • Mentor members of the team by working closely with them and assisting case issues brough to your attention.
  • Ability to travel globally.

Required Job Qualifications:

  • Extensive experience in IT related troubleshooting and resolution.
  • Strong background working with IT related tools including but not limited to ticketing system, monitoring and troubleshooting solutions.
  • Experience with Palo Alto, Cisco, Aruba, and Meraki networking equipment.
  • Experience with networking tools such as Wireshark, SNMP, and VMWare.
  • 10 years Prior experience working in IT as a Systems Admin or Network Admin.
  • Strong background in troubleshooting and IT triage
  • A strong understanding of Networking troubleshooting skills.
  • A strong understanding in Azure, GCP or AWS.
  • A strong understanding of Microsoft AD, Server, O365, Linux and Mac, VPN, IPSEC, SD-WAN, software licensing, system patching and Intune.
  • Exceptional communication skills (oral and written).
  • Strong critical thinking, reading and comprehension.
  • Able to work without continual monitoring.
  • Willingness to work outside the scope of this job description to assist the helpdesk team to get users back up and working as quickly as possible.

Preferred Job Qualifications:

  • Microsoft Certification or equivalent.
  • Prior experience working with SD-WAN and MPLS.
  • Basic knowledge of System Manager's products including network mapping, monitoring, and asset tracking tools.
  • Experience with SAML and its integration into tools such as 2FA VPN and networking access.
  • Experience with Jira and Confluence.
  • Experience with VPCs and containerbased networking through GCP.

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