Restaurant Manager

hace 1 semana

Marbella, Málaga, España Cascada Marbella A tiempo completo

Cascada Marbella, a dynamic and growing company in the Restaurants industry, is currently seeking a Restaurant Manager to join our team of 11-50 employees.

We are more than just a restaurant, we are a rapidly expanding culinary venture that values innovation, challenge, commitment, drive, honesty and performance.

Our mission is ambitious - to elevate, grow, and reach exceptional heights in all that we do.

As a Restaurant Manager, you will be part of our exciting journey in the world of gastronomy, contributing fresh ideas and playing a key role in our continuous improvement and expansion.

If you are entrepreneurial, creative, and ready to make your mark, join us at Cascada Marbella.

Tasks

RESPONSIBILITIES:

OVERALL

  • Operating the restaurant efficiently and profitably while maintaining its reputation
  • Strategic planning, shift pattern organisation, and daytoday management
  • Recruiting, training, and motivating staff
  • Liaises with all providers to ensure the best possible agreements are in place in terms of quality, quantity and cost, and monitoring these agreements on an ongoing basis.
  • Supervising staff members can conduct their duties and that they do it to the best of their capability
  • Meeting owners' expectations and targets

INTERNAL OPERATIONS

  • Coordinating the entire operation of the restaurant during scheduled shifts
  • Organising the shifts of kitchen, waiting, and cleaning staff
  • Managing staff throughout their shift and providing them with feedback
  • Helping in any area of the restaurant when circumstances dictate.
  • Ensuring that all employees adhere to the company's standards (procedures, uniforms )
  • Participating in decisions regarding menu choices offered to customers in terms of food, drinks, and wines in conjunction with all other relevant departments.
  • For special events, ensures that all instructions are carried promptly and efficiently as specified by the Events Manager
  • Maintaining high standards of quality control, hygiene, and health and safety
  • Checking stock levels and ordering supplies

CLIENT EXPERIENCE

  • Reservations management
  • Making sure greeting clients is done following company standards
  • Advising customers on menu and wine choice
  • Responding to customer complaints
  • Collecting constructive feedback from customers and sharing this information with top management
  • Always guaranteeing the team delivers an outstanding customer experience

OTHER

  • Reporting at the end of the shift/week, including staff control, food control, and sales
  • Creating and executing plans for sales, profit, and staff development
  • Reporting on Key Performance Indicators (KPI)
  • Cost of Goods Sold
  • Gross Profit
  • Labor cost ratio
  • Employee turnover rate
  • Average table occupancy
  • Spend per head
  • Food wasted
  • Making sure the legal papers and obligations are followed

MANAGEMENT

  • Leading the team by example
  • Remaining accessible to his team and creating a pleasant work environment
  • Understanding and respecting the procedures put in place by top management
  • Taking responsibility for his/her subordinates' failures and taking action to correct them
  • Respecting the other departments' experience and expertise while focusing on creating an outstanding operational department
  • Understanding suggestions from the operational department are not obligations to any other department

WEEKLY MEETINGS

OPERATIONS MEETING

Every Wednesday from 09:00 until 10:00:
Review the previous week and what needs to change on operations for this week.

It's a feedback moment for the operations, which results in decisions which only concern the daily operations of the restaurant.


MANAGEMENT MEETING

Every Wednesday from 10:00 until 11:00:

All departments participate in order to discuss topics related to Events, Marketing, Decoration, Maintenance, Purchasing, Investments, Human Resources etcwhich results in decision which concern the entire company.


Requirements:

  • Minimum of 3 years of experience in restaurant management
  • Proven track record of successfully overseeing daily operations and achieving business targets
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fastpaced and dynamic environment
Join Cascada Marbella, a dynamic and innovative restaurant company, as a Restaurant Manager. Be part of our exciting journey in the culinary world and make your mark in this ever-evolving industry.

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