Head of Admissions

hace 1 semana

Málaga, Málaga, España Laude San Pedro International College A tiempo completo

Description
ISP School Head of Admissions Role Profile

Purpose of Role


The Head of Admissions consistently works towards outstanding performance across all professional standards, ensuring safeguarding, successful outcomes, and the efficient and effective administrative operations.


To work as part of the administrative team, providing a friendly and welcoming service to students, staff, families, and visitors in a manner that truly reflects the values of our school.

The post holder is expected to be able to prioritize tasks and to manage their workload with a minimum of supervision.


The school's pursuit of excellence begins at our front gates and this role should actively seek to ensure an outstanding public perception of our operations and provision.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP School Head of Admissions Key Responsibilities

  • Advise prospective parents and stakeholders on our value proposition (profile, program, fee structure and all services provided) across communications channels.
  • Primary responsibility of implementing the School's Admission process, including lead generation, family journey, customer service, negotiation and objection handling, call scripts and parent communications.
  • Make calls to potential digital and nondigital leads to convert them into school tours and enrolments.
  • Organize admissions meetings and open events while displaying excellent customer service.
  • Support the School responsible in carrying out assessment of prospective students per the admissions policy.
  • Design and implement all policies and documentation related to student admissions (including admissions toolkits, templates, scholarship programs), with the support of stakeholders following ISP guidelines.
  • Monitor and develop lead generation activities, work with the ISP Heads of Marketing and Admissions, to ensure admissions targets are met.
  • Work with the Head of School and SLT to develop appropriate programs and campaigns, such as referral schemes, scholarships, or working with feeder schools.
  • Regularly review and develop admissions documents, parent communication platforms and templates, and marketing collaterals to ensure accurate information and best practice.
  • Develop and nurture mutually beneficial relationships with feeder schools, nurseries, universities, local businesses, government entities, education agents and other organizations to maximize student recruitment and retention at the school.
  • Support the Head of School to develop the school's communication and engagement strategy, based on the strengths and development areas, promoting the same within and beyond the school community.
  • Support the Head of School with participation in relevant national and regional conferences, events and competitions to raise the profile of the school, students and faculty.
  • Work with parentfacing administrative staff closely, to ensure the first impressions of the school are excellent leading to positive visitor experience.
  • Lead direct reports in the school to pursue excellence in operational efficiency and customer service delivery. Systems should be reviewed regularly, and written and verbal communication are to be customized to maximize engagement.
  • Advise on effective continued support and communication to new families after students enroll at the school 'after sales care'.
  • Ensure that a customer loyalty programme is in place and aligned with the customer loyalty programme created for the region.
  • Take ownership for agreed retention targets. Ensure the school has clear retention data and targets to work towards.
  • Ensure the school meets retention targets by developing and implementing a structured and personalized approach to retaining existing families based on gathering the appropriate information and early identification of atrisk families with a clearly thoughtout action at the school.
  • Ensure that the school implements ISP customer service and customer experience standards and conducts regular training for all new front facing staff as well as refresher training courses for existing staff.
  • Carries out an analysis of competitors with the head of marketing
  • Data and document management of all students
  • Management of Entrance tests and Evaluations for EAL and SEND needs
  • Report to the Central Office (KPI reports)
  • General Administrative Support across the SPA

  • Head Of Admissions

    hace 7 días

    Málaga, Málaga, España Yago School A tiempo completo

    Position Summary:Head of Admissions Yago School MálagaINTRODUCTIONOur mission at Yago School is to provide a principled education to our students to become lifelong learners and responsible citizens. We assist students in discovering their talents and in developing their human, intellectual and emotional potential to the fullest. We nurture in them the...

  • Head of Marketing

    hace 7 días

    Málaga, Málaga, España Laude San Pedro International College A tiempo completo

    DescriptionISP Head of Marketing & Communications School Role ProfilePurpose of RoleThe Head of Marketing & Communications is a key role within the School Community and will contribute to its onward success and growth. This position will work in parallel with the Head of Admissions in a collaborative and equal partnership.Specific responsibility will be for...

  • Head Of Marketing V

    hace 1 semana

    Málaga, Málaga, España Laude San Pedro International College A tiempo completo

    Laude San Pedro International College - Malaga, Spain Negotiable Full-Time 1 position Description ISP Head of Marketing & Communications School Role Profile Purpose of Role The Head of Marketing & Communications is a key role within the School Community and will contribute to its onward success and growth. This position will work in parallel with the Head...

  • Head of Marketing

    hace 1 semana

    Málaga, Málaga, España Laude San Pedro International College A tiempo completo

    Laude San Pedro International College - Malaga, Spain Details Negotiable Full-Time 1 position DescriptionJOB SUMMARY:The Head of Marketing consistently works towards outstanding performance across all professional standards working towards successful outcomes and the efficient and effective administrative operations helping Laude San Pedro School to...

  • Global Head Of Gsi Alliances

    hace 1 semana

    Málaga, Málaga, España Canonical A tiempo completo

    We have created a new senior leadership role, Head of Global System Integrator (GSI) Alliances, to lead our business development and partnership with these important actors in the global technology sector. As the publisher of Ubuntu and the leading provider of open source to major technology firms globally, we are expanding into the enterprise market where...

  • Head of Technology

    hace 7 días

    Málaga, Málaga, España Golf Growth Group A tiempo completo

    Company: Golf Growth GroupLocation: Málaga Province, Southern Spain (Costa del Sol, Andalusia)Experience: 14 years in the industryPosition: Head of Technology - Spain and EuropeAbout Us: Golf Growth Group is a well-established company with 14 years of experience in the golf industry. We are dedicated to revolutionising golf club and venue management through...

  • Head of Architecture

    hace 1 semana

    Málaga, Málaga, España The Workshop A tiempo completo

    Who we areThe Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move "Fearlessly Forward" together. Cooperative innovation is at the center of everything we do - from our games, new products and technologies, to how we collaborate and share inspiration with one another.MSP is a highly private, managed...

  • Head of System

    hace 1 semana

    Málaga, Málaga, España Ericsson A tiempo completo

    About this opportunity:We are seeking a Head of System and Technology to lead our AI and Cloud Native SW Development team. This individual will lead the innovation team, responsible for exploring and developing specific ML models to be integrated into our software products. The team consists of Data Scientists and engineers, software engineers, architects,...

  • Head of Brand Management

    hace 7 días

    Málaga, Málaga, España Atrium HR Consulting A tiempo completo

    HEAD OF BRAND MANAGEMENT - MALAGA CITY.Do you live and breathe brand strategy?Are you passionate about crafting a narrative that resonates with customers?If so, we want to hear from youWe're seeking a Head of Brand Management to lead the charge in shaping and amplifying our brand identity.You'll be a strategic mastermind, overseeing all aspects of brand...

  • Head of Brand Management

    hace 3 semanas

    Málaga, Málaga, España Atrium HR Consulting A tiempo completo

    HEAD OF BRAND MANAGEMENT - MALAGA CITY.Do you live and breathe brand strategy?Are you passionate about crafting a narrative that resonates with customers?If so, we want to hear from youWe're seeking a Head of Brand Management to lead the charge in shaping and amplifying our brand identity.You'll be a strategic mastermind, overseeing all aspects of brand...

  • Head of Brand Management

    hace 1 mes

    Málaga, Málaga, España Atrium HR Consulting A tiempo completo

    HEAD OF BRAND MANAGEMENT - MALAGA CITY.Do you live and breathe brand strategy?Are you passionate about crafting a narrative that resonates with customers?If so, we want to hear from youWe're seeking a Head of Brand Management to lead the charge in shaping and amplifying our brand identity.You'll be a strategic mastermind, overseeing all aspects of brand...

  • Head Of Data

    hace 1 semana

    Málaga, Málaga, España LHH A tiempo completo

    (posición presencial en Málaga) Desde la división de tecnología de LHH Andalucía abrimos una posición de HEAD OF DATA para uno de nuestros clientes ubicados en Málaga. Necesitamos candidaturas que aporten experiencia liderando equipos de Data, tanto técnico/a como estratégicamente. El equipo de Data trabajará analizando e identificando...

  • Head of Data

    hace 3 semanas

    Málaga, Málaga, España LHH A tiempo completo

    Desde la división de tecnología de LHH Andalucía abrimos una posición de HEAD OF DATA para uno de nuestros clientes ubicados en Málaga. Necesitamos candidaturas que aporten experiencia liderando equipos de Data, tanto técnico/a como estratégicamente. El equipo de Data trabajará analizando e identificando oportunidades de negocio con los equipos más...

  • Head of Data

    hace 1 mes

    Málaga, Málaga, España LHH A tiempo completo

    Desde la división de tecnología de LHH Andalucía abrimos una posición de HEAD OF DATA para uno de nuestros clientes ubicados en Málaga. Necesitamos candidaturas que aporten experiencia liderando equipos de Data, tanto técnico/a como estratégicamente. El equipo de Data trabajará analizando e identificando oportunidades de negocio con los equipos más...

  • Head of Data

    hace 1 semana

    Málaga, Málaga, España LHH A tiempo completo

    Desde la división de tecnología de LHH Andalucía abrimos una posición de HEAD OF DATA para uno de nuestros clientes ubicados en Málaga. Necesitamos candidaturas que aporten experiencia liderando equipos de Data, tanto técnico/a como estratégicamente. El equipo de Data trabajará analizando e identificando oportunidades de negocio con los equipos más...

  • Head Of Data

    hace 1 semana

    Málaga, Málaga, España LHH A tiempo completo

    (posición presencial en Málaga)Desde la división de tecnología de LHH Andalucía abrimos una posición de HEAD OF DATA para uno de nuestros clientes ubicados en Málaga.Necesitamos candidaturas que aporten experiencia liderando equipos de Data, tanto técnico/a como estratégicamente.El equipo de Data trabajará analizando e identificando oportunidades...

  • Head of Finance

    hace 1 semana

    Málaga, Málaga, España The Hideaways Club A tiempo completo

    Job Title: Head of FinanceLocation: In the Málaga office, SpainCompany: The Hideaways ClubThe Hideaways ClubFounded in 2007, The Hideaways Club offers a sophisticated alternative to traditional second home ownership across Europe, Asia, and Africa. As a leading fractional ownership scheme for luxury holiday homes, we provide access to 44 exclusive...

  • Head of Finance

    hace 3 semanas

    Málaga, Málaga, España The Hideaways Club A tiempo completo

    Job Title: Head of FinanceLocation: In the Málaga office, SpainCompany: The Hideaways ClubThe Hideaways ClubFounded in 2007, The Hideaways Club offers a sophisticated alternative to traditional second home ownership across Europe, Asia, and Africa. As a leading fractional ownership scheme for luxury holiday homes, we provide access to 44 exclusive...

  • Head of Finance

    hace 1 semana

    Málaga, Málaga, España The Hideaways Club A tiempo completo

    Job Title: Head of FinanceLocation: In the office in Málaga, SpainThe Hideaways Club:Founded in 2007, The Hideaways Club offers a sophisticated alternative to traditional second home ownership across Europe, Asia, and Africa. As a leading fractional ownership scheme for luxury holiday homes, we provide access to 44 exclusive properties in these regions,...

  • Head Of Commercial Operations

    hace 7 días

    Málaga, Málaga, España Vodafone A tiempo completo

    Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB (MSH), an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions....