Global Crisis Communications Specialist

hace 1 semana


Barcelona, Barcelona, España Hitachi Abb Power Grids A tiempo completo

As the Global Crisis Communications Specialist / Manager for Hitachi Energy, you will be working in a hands-on and operational role with responsibility for handling the communications related to incidents to mitigate potential impact for the company and affected stakeholders.

You will also handle global crisis communications matters to safeguard company reputation in sensitive or crisis situations.

You will report to the Global Head of Public Relations and Content Strategy and work closely with the Crisis Management team in Hitachi Energy and our Head of Crisis Management.

In your role, you will also work with the PR & Content team outside of incidents / crisis periods.

Responsibilities:
Responsible for all global incident and crisis communications activities in close cooperation with the crisis management team. This includes anticipation, planning, execution, and follow-up of all crisis communication activities, both internally and externally.
Coordinate communication efforts across different departments and stakeholders during incidents and crisis situations. Manage internal and external communications to ensure consistent messaging, and conducting post-crisis communications evaluations.
Develop comprehensive crisis communications plans and protocols, and identify potential risks and vulnerabilities.

Identify and remain at the forefront of emerging trends relating to the breadth of topics to pre-empt and inform response to potential crisis.

Manage crisis communication guidance, processes, activities to safeguard company's reputation in close collaboration with crisis team members, Head of Communications, Head of Public Relations and Content Strategy, and Head of Crisis Management.

Responsible for global crisis communication tool and further build out related processes, templates and trainings.
Provide crisis communication trainings to the local management teams and communication colleagues.

Regularly update and evaluate the effectiveness (outcomes and activities) of crisis communication activities against agreed objectives and KPIs, including monitoring and timely reports.

Write and review playbooks, statements, QAs in alignment with the key messaging during high pressure situations
Ensure smooth information flow and close alignment with internal crisis team members
Build and maintain strong and trusted relationships with key internal and external stakeholders

Work with the global PR & content team to support daily activities (e.g media, content, special projects) outside of incidents / crisis periods.


Requirements:
Masters or Bachelor's degree in Communications, Business, Marketing or other relevant related discipline.
Proven experience of global experience in communications with specialization in crisis, media and content
Experience with the energy, technology sector
Experience in crisis communications related to cybersecurity incidents is preferred
Proven track record of cross functional communication skills
Understanding of relevant media and communication channels

Extensive experience in managing complex projects with multiple resources and stakeholders with ability to work under pressure to meet demanding deadlines.

Exceptional English writing skills with ability to research, write, fact-check, and edit a variety of communication pieces for target audiences with minimal supervision.

Job type Full time
Experience Experienced
Job function Communications & Corporate Affairs
Contract Regular
Publication date
Reference number R
About Hitachi EnergyHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain.

Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.

We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo.

We welcome you to apply today and be part of a global team that appreciates a simple truth:
Diversity + Collaboration = Great Innovation.
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