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Administrator of Customer Accounts
hace 2 semanas
Un puesto dinámico en el que se requiere tener conocimientos técnicos y capacidad organizativa para asegurar el correcto flujo de la producción.
TareasTareas principales del puesto.
- Gestionar envíos
- Supervisar la correcta ejecución de los envíos
- Servir de enlace con los clientes y avisar con antelación de cualquier anomalía.
- Velar por la coherencia de la cartera de pedidos. Si se detectan anomalías, notificar al alto directivo.
- Publicar resultados todos los días, al final de cada semana y al final de cada mes.
- Gestionar el stock comprobando los distintos índices durante las modificaciones.
- Solicitar medios de transporte adecuados.
- Actualizar el calendario de cierre de clientes diariamente.
- Informar al departamento de logística o al cliente en caso de incumplimiento de los compromisos de producción, si existe riesgo de interrupción de la entrega
- Administrar llamadas de entrega
- Comprobar que los E.D.I están correctamente integrados
- Recuperar solicitudes de la web.
- Solicitudes de entrada que no están en E.D.I.
- Asegurarse de que el libro de pedidos se mantenga actualizado.
- Ayuda a gestionar los flujos internos y externos en determinadas organizaciones
- Ayuda a crear hojas de instrucciones/procedimientos del departamento de logística.
- Reporte al gerente de logística.
- Analizar las causas y decidir los medios y métodos adecuados necesarios para completar las misiones asignadas.
- Gestionar reclamaciones de clientes de logística en el portal web del Cliente
Requisitos:
Otras competencias
- Inglés y/o Francés nível mínimo B
- Energía positiva
- Tolerancia al stress
- Análisis de datos stock
- Conocimientos en reglamentación y trámites aduanerosConocimientos en SAP
El trabajo se realizará en jornada partida de lunes a viernes, de manera presencial.
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