Senior Customer Experience Manager

project/program management experience including proven ability to manage large and complicated projects with experience leading cross-functional projects Results driven individual with strong proactiveness Business judgment with a track record of successfully delivering quantifiable results. Experience developing operational process and technologies to drive...

Western UnionMadrid, SpainPosted 11 hours ago Permanent CompetitiveCustomer Experience Senior Manager, Digital Banking:Madrid, Spain**Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting to you? Are you...

User Experience Manager Madrid Madrid, Community of Madrid, ES At Gettin, we are looking for a senior customer experience manager to join an experienced team of customer experience management team at EMEA level. As a Customer Experience Manager, you will be responsible for developing and implementing strategies to improve customer satisfaction, retention,...

Employment Type: PermanentContract Duration:About the team you are joiningThe IATA CX Digital team manages IATA's Customer Portal, the prime point of contact / entry for any IATA customer at any point in time; as well as any other digital customer service touchpoint (i.e., Chat Bot; FAQs; etc.). The team is in charge of our global customer service digital...

Función:Development and implementation of a Project Management Methodology for EELISA. Supervision of the technical, documentary and administrative management of the European project. Communications between the consortium and the granting authority. Empresa: HRS2024/112 Senior Project Manager No de Plazas: 2 Referencia: HRS2024/112 Publicada el 28/2/2024...

Miravia is looking for a Customer Experience Project Manager:About Miravia:Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we work with teams from all over the...

Senior Manager, Experience & InsightsAre you a strategic customer experience leader who is passionate about delivering comprehensive CX initiatives that deliver actionable insights & recommendations to drive change that positively impacts the customer journey? Have you a strong, demonstrable record of delivering major customer experience frameworks that...

We are the consulting division of Davies, accelerating business, technology and people performance across financial services including banking, asset and wealth management, insurance, and other highly regulated industries.We are currently seeking a Senior Consultant who will initially work on a major client project with a FinTech business as their Senior...

Telesign connects, protects and proactively defends companies, customers and the digital interactions between them. With powerful AI that delivers identity with speed, accuracy and global reach, we enable Continuous Trust. Empowering companies to transact, communicate and engage with their customers free of fear, Continuous Trust makes the promise of the...

As the Senior Customer Marketing Manager at Make you will play a pivotal role in nurturing and engaging our user and customer base. You will be responsible for crafting and executing email communication strategies that enhance the customer journey, accelerate product adoption, and increase lifetime value.Responsibilities: Collaborate with cross-functional...

We are looking for a senior Technical Customer Success Manager to join our team in Spain. As part of the Customer Success team in the Spanish market, you are responsible for guiding and advising clients on the best ways to make the most out of AB Tasty solutions. You will work closely with the Sales, Account Management and technical teams. You will be the...

We're building a more trustworthy Internet. Come join us.We're building a more trustworthy Internet. Come join us.Program Manager, Customer Experience - Spanish SpeakingFastly's goal of building the best set of tools for people who scale the internet is rooted in great support. It's a core value, and something that crafts our culture.The Program Management...

Our opportunityLiveWell by Zurich is a digital health and wellbeing company focused on engaging and supporting individuals throughout their health journey.We operate in global markets working closely with the Zurich Insurance companies but also with Service Providers and Retailers with the key mission of creating healthier, happier lives for customers &...

Our CompanyChanging the world through digital experiences is what Adobe's all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact...

Strength in Trust:At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG.The Challenge:We are looking for a Senior Customer Success Manager...

International pharmaceutical company with stable presence in Spain Sales & Customer Experience Manager (Madrid and Northwestern Spain)About Our Client:International pharmaceutical company with stable presence in Spain.The Regional Customer Experience Manager will report to the Business Unit Director and will be directly responsible for Sales and Customer...

Prosolbia Recruitment & Executive Search S.L. es una firma de búsqueda directa y selección de talentocualificado y directivo que trabaja en exclusiva para sus clientes, asegurando un encaje óptimo en cadaEn esta ocasión, nuestro cliente, entidad financiera de primer nível, precisa incorporar a unCUSTOMER EXPERIENCE MANAGER BARCELONA o MADRID Para este...

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team:Do you live and breathe digital? Join our Global Digital Marketing...

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.The Team: Do you live and breathe digital? Join our Global Digital Marketing...

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. The Team: Do you live and breathe digital? Join our Global Digital...