Empleos actuales relacionados con Customer Care Coordinator - Fuengirola, Málaga - Freska

  • Head Of Consumer Product And Ux

    hace 1 semana

    Fuengirola, España Sector Alarm Spain A tiempo completo

    .Location - Malaga region (Spain) or Oslo (Norway). Hybrid workDo you want to be a part of a dynamic company that provides people with safety in their homes? We are looking for a Head of Consumer Product and UX! This is a strategic role that fully owns our consumer-facing hardware and software product and UX. It is a permanent, full-time position reporting...

  • Head Of Consumer Product And Ux

    hace 1 semana

    Fuengirola, España Sector Alarm Spain A tiempo completo

    Location -Malaga region (Spain) or Oslo (Norway).Hybrid workDo you want to be a part of a dynamic company that provides people with safety in their homes?We are looking for aHead of Consumer Product and UX!This is a strategic role that fully owns our consumer-facing hardware and software product and UX.It is a permanent, full-time position reporting to the...

  • Head Of Consumer Product And Ux

    hace 1 semana

    Fuengirola, España Sector Alarm Spain A tiempo completo

    Location - Malaga region (Spain) or Oslo (Norway). Hybrid work Do you want to be a part of a dynamic company that provides people with safety in their homes? We are looking for a Head of Consumer Product and UX! This is a strategic role that fully owns our consumer-facing hardware and software product and UX. It is a permanent, full-time position reporting...

Customer Care Coordinator

hace 3 meses

Fuengirola, Málaga, España Freska A tiempo completo

_Freska __is Scandinavia's fastest growing company in home services. Our goal is to always deliver the best experience for our customers and to be the most social responsible employer to all our staff. The pillars of Freska are "People first", "Growth", and "Responsibility". Right now we are in an exciting growth phase and we are looking for a driven individual who wants to join the journey on becoming the best service provider in the home cleaning industry._

In your role as service agent you will be an essential part of delivering the best customer experience possible. As a part of the service team you will focus on helping customers with all their potential needs.

Freska strongly believes in a swift and people oriented approach to service and aims to become the best service provider in Sweden.


What you'll do:

  • Handle all types of customer inquiries, mainly by phone, mail, and chat, such as order information, invoice issues, and schedule changes
  • Work closely with other teams at Freska, such as sales and workforce management, to ensure we deliver our services promptly
  • Work on projects related to improving the services that Freska offer
  • Deliver a best in class customer experience
  • Proactively work to improve the customer experience

Qualifications:

  • Fluent communication in Swedish and English required, other languages are meritable
  • Previous experience in customer service is meritable, but not required
  • Previous experience in home services are meritable, but not required
To fit in and thrive at Freska we believe that you are a driven individual who takes initiative.

Freska has just begun its journey and we move at a fast pace to keep up with our growth, no day will be like the other.

Key components in your skillset are communication, troubleshooting and problem solving.

As a person you get energy from helping others and this is something that will define your work with Freska.


What we offer:

  • A unique opportunity to join a fastgrowing Nordics growth company
  • An international and closeknit working community
  • Competative salaries
Why Freska?

Freska is an online home services company currently disrupting the traditional home services industry in Finland, Sweden and Norway. Freska is also technology company where business is run boldly and based on data.

Our company is a great growth environment for ambitious people who are interested in learning new things and being a part of creating a Nordic success story.


Our values, People first, Growth, and Responsibility are implemented in everything we do and are important to us, for our customers but not least for our employees.

Together, we create important and real jobs and make hundreds of thousands of customers happy.
Freska's vision is to become the leading player in the home services market in Northern Europe by 2025. The Company is backed by top-tier venture capital companies.

Details*- Location: Calle Oliva 3, Fuengirola

  • Job type: fulltime, permanent
  • Start date: as soon as possible

Job Types:
Full-time, Permanent