Credit and Collections Representative

hace 2 semanas

Alcobendas, Madrid, España Stryker A tiempo completo

Why finance at Stryker?:

***: Are you looking for a profitable and growing company with a great culture and reputation? Stryker was recently named one of the Best Workplace in the WORLD by Fortune Here, you will have many opportunities to learn and grow as we offer development opportunities unique for each employees needs including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more


As Credit and Collections Representative, you will play a key role interacting with customers face-to-face, building relationships, proactively managing the risk of loss on billed revenue, while at the same time supporting the sales teams.

In this role, you will be responsible for Spain.

Opportunities & Benefits of the Role

  • Opportunity to meet customers facetoface
  • This position offers excellent opportunities of personal development including stakeholder management within an international medical device company, working together with both internal & external customers
  • Work in Europe's 6th best "Great Place to Work"

What we are looking for:

Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, data and insights to drive continuous improvements across the business.

Analytical problem solvers. People who go beyond, by identifying root causes, evaluating optimal solutions, and recommending comprehensive solutions to prevent future issues

Self-directed initiators. People who take ownership of their work and need no prompting to drive productivity, change, and outcomes.

What you will do:

  • Partner with Sales Stakeholders and align with the Finance team to leverage, influence, guide, and propose the best risk alternatives.
  • Gather local customer credit intelligence to provide support ensuring adequate Bad Debt reserves are established based on recognized
  • Prepare & propose payment plans for customers and lead key negotiations
  • Ensure appropriate credit limits are correctly analyzed, reviewed and maintained.
  • Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments
  • Contribute to accurate customer master data elements
  • Maintain documentation to support A/R transactions and facilitate the efficient review and audit of books and records
  • Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine
  • Maintains documentation to support A/R transactions and facilitate the efficient review and audit of books and records

What you will need:

  • Bachelor Degree, preferably in Business Administration, Accounting, Finance or related field
  • Fluent Spanish and English
  • Min 4 years experience in a Collections role, ideally in Medtech
  • Experience with facetoface customer interaction
  • Ability to work well with crossfunctional teams and multitask
  • Strong communication (verbal and written) and interpersonal skills, attention to detail and ability to communicate complicated issues effectively
  • Demonstrated ability to perform consistently under varying business pressure as well as ability to adapt to a quickly changing environment
  • Effective problemsolving skills
**About Stryker

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