Case Coordinator Emea
hace 2 semanas
Position Type:
Full time
Type Of Hire:
Experienced (relevant combo of work and education)
Travel Percentage:
- 5%
About the role:
The Case Co-ordinator in EMEA works within our Sales Project Management team to ensure Worldpay is continuously improving time to revenue.
He/she is laser-focused on supporting our commercial teams as they move opportunities through the sales process to contract signing, keeping Worldpay competitive in a constantly evolving market.
Through critical thinking, case management, sales metric analysis and cross-functional collaboration, he/she drives enhancements to the sales process and supports commercial priorities.
By using sales measurement models and other performance indicators, he/she analyses data to make recommendations in the way we design products, approach sales tactics, pricing structures and the overall sales process.
By being critical in looking at our data from all angles, we can be proactive and anticipate changes we need to make in the business.
What you will be doing:
- Facilitates internal due diligence reviews by engaging with customer, the commercial leads and internal shared service teams to drive timely and accurate collection of information and documentation
- Constantly evaluates areas for improvement in the sales process and make recommendations to drive efficiency
- Develops or uses sales measurement models and diagnostic tools to help identify sales performance indicators, key areas of opportunity and sales force training needs
_ Key Relationships:
_
- Commercial teams responsible for developing, growing and maintaining relationships with our Corporate customers
- Strategic Solutions team responsible for developing relationships and securing new business with Strategic accounts (i.e., the top 10 largest accounts)
- Business Performance Management, CRM, Learning and Development the other teams which sit within the wider Sales Operations & Integration function
- Worldpay Optimization, Implementation, Product and SG&A teams
- Recommends strategic priorities, sales force performance metrics and sales effectiveness tracking methods to maintain and improve the company's competitive advantage
- Reviews end to end sales process in order to propose and implement a revised process to improve lead generation and related revenue
- Helps develop and/or administers new training programs to fill competency gaps
- Draws on past experience and current data to influence business partners and improve sales process/portfolio performance and best practices
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Networks with senior internal and external personnel in own area of expertise
- Producing MI data for Sales Project Management leadership team
What you will need:
-
Work Smart
- We're
constantly curious, looking for
brilliantly simple solutions and
we make things happen and achieve amazing results.
Be Spirited
- We are
passionate about payments, our customers and colleagues. We are
resilient and
courageous in our thinking and actions.
Be Supportive
- We
care about each other, our customers and our company and we are
open and direct in our approach. We are
always striving to do the right thing in the right way.
_ Experience_
- Can demonstrate having interpreted a series of interrelated processes, patterns and datapoints to solve business challenges
- Experience delivering results and recommendations to senior stakeholders and/or clients in a clear, concise and engaging manner
- Able to show and quantify how their analysis has led to a positive impact on a business results
_ Skills and Abilities_
- Fluent in more than one language (Spanish, Portuguese, English, Italian, French, German, Nordics)
- Strong MS Office experience, specifically Excel and PowerPoint
- Able to look beyond numbers to convert data into insight
- Ability to interpret complex business requirements, translate into analytical problems and deliver high value outputs
- Welldeveloped communication skills, able to tailor results into language appropriate for the audience
- Working in a consultative manner to help business managers and sales understand the commercial implications of business trends
_ Personalities_
- Inquisitive and enjoys working with complex information
- Fascinated by solving complex problems and identifying interesting trends and behaviours
- Capable of working on their own to deliver results but also enjoys being part of a fun, dynamic and engaging team environment
- Strong attention to detail and accuracy
- Able to juggle many tasks whilst still ensuring work is always of the highest quality
Added bonus if you have:
- Experience in a technology and innovative environment.
What we offer you:
At FIS, you can learn, grow and make an impact in your career
Our benefits include:
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