Recepcionista/dependienta

hace 2 semanas


Málaga, Málaga, España Groomers & Ballers A tiempo completo

JOB TITLE:

Receptionist + Sales Representative

WORK RESPONSIBILITIES:

  • Greet customers, walk them and greet them to their designated barber.
  • Advise assigned barber about customer's arrival and update them about the services they want.
  • Confirm appointments of customers via telephone.
  • Process cash and credit card transactions.
  • Prepare and offer drinks & converse with customers who are sitting in the waiting area of our salon.
  • Answer inquiries of clients regarding the beauty services of the salon and schedule their appointments.
  • Notify customers about new offers and services of the salon on a timely basis.
  • Provide crosssell services through brochures and gift vouchers whenever applicable.
  • Interview clients to obtain information to assess to suitability of treatments.
  • Advise clients skin care and recommend appropriate home care regimens and treatments.
  • Update customer records with contact information appointment provided to them.
  • Keep the reception area, bathroom and main salon clean.
  • Ensure all employees keep their station clean.
  • Ensure kitchen is clean at all times.
  • Help barbers clean between services to prepare for next client.
  • Help take pictures/videos for social media when needed.
  • Inform manager when brochures & salon business cards need to be ordered.

WORK REQUIREMENTS:

  • Languages: English + Spanish (additional languages are a bonus)
  • Basic computer skills
  • Exceptional communication skills
  • Exceptional sales skills
  • Excellent recordkeeping skills
  • Ability to handle monetary transactions
  • Good customer service and organization skills
  • Ability to maintain customer confidentiality
  • Ability to work in a team

WORK HOURS:

  • LOW SEASON (January
  • May + November)_
Monday - Friday 11:00 - 19:00

  • 45 mins lunch break included- HIGH SEASON (June - October + December)_
Monday - Friday 11:00 - 19:00

  • 45 mins lunch break included- FESTIVOS/HOLIDAYS_
11:00 - 17:00

  • 30 mins lunch break included
    The shop is closed only on the following holidays:
  • New Years Day (1st of January)
  • Labor Day (1st of May)
  • Christmas Day (25th of December)

WORK OFFER:

Base Salary: 1200€

  • Commission: 10% of any product sold
  • Contract: Fulltime contract with social security (after trial)
  • Vacations: 1 month paid vacation
  • Paul Mitchell seminars paid for by the company

Salary:
From 1,200.00€ per month

Language:

  • English (required)

Work Location:
In person

Expected Start Date: 08/05/2023
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