Customer Service Representative

hace 2 semanas

Madrid, Madrid, España Cigna A tiempo completo

ABOUT US:

Cigna Corporation is a global health service company.

We provide healthcare products and services, group disability, life and accident insurance and international insurance - directly to individuals and through employers and intermediaries.

Cigna's mission is to help our customers improve their health, well-being and sense of security.

YOUR MISSION:


Critical analysis and processing of claims for medical expenses within the fixed turn around time and communication to corporate client.


KEY AREAS:

  • Administration process
  • Coordinate and ensure a correct administrative followup of the assigned contracts/clients.
  • Take full responsibility for the premium administration
  • Keep records and filing up to date.
  • Implement contracts in case of new clients
  • Handle and process nonmedical claims.
  • Manage your work, taking into account the applicable procedures and agreements
  • Participate efficiently in processing the document flows: inform your Operations Manager on clarity
gaps and possibilities to optimize the processes.

  • Commit yourself to highquality administration and fast transactions
  • Communication process
  • Maintain good contacts with insurers, insured and clients concerning their policies and nonmedical
claims.

  • Respond to questions in a qualitative way.
  • Relations to other positions
  • Assist the Account Manager in several tasks (e.g. preparation of presentations, preparation of analyses,
Statistics)

  • Provide all necessary information to the involved parties: clients, insurers, the International Customer
Services, Finance and Accounting Marketing and Communication.

  • Contribute to maintaining a cooperative and friendly working environment.
  • Inform the Operations Manager on problems and inefficiencies.

SKILLS AND KNOWLEDGE:

Education Level:

  • Bachelor or similar by experience: Translation and Interpreting or Foreign Languages studies

Specific Knowledge:

  • Active knowledge of English.
  • Good Knowledge of Spanish.
  • Good knowledge of French

Skills:

  • Skillful in taking decisions: takes the right action on allocated files based on the available information.
  • Skillful with numbers: likes to work with numbers.
  • Accurate: works accurately on the input of data, aims to work faultlessly.
  • Discipline: pays attention to procedures, agreements and document flows.
  • Efficient: finds a good balance between quality and quantity.
  • Team player: Able to work in a team.
  • Discreet: works discreetly with confidential (medical) information.

Shifts available:

Tuesday to Saturday Evening

About Cigna
Cigna Corporation exists to improve lives.

We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve.

Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions.

Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?


Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Grupo Eulen A tiempo completo

    Customer Service Representative (Arganda del Rey) Si eres un/a apasionado/a de la atención al cliente y tienes experiencia como Customer Service Representative Entonces, esto te interesaEulen Flexiplan selecciona para una importante empresa dedicada a soluciones de envasado y procesamiento un/a Customer Service Representative que se incorpore en sus...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Cigna A tiempo completo

    Customer Service Representative (CSR) at Cigna Global Employer Health - French page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - French Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted 4 Days Ago job requisition id Our Company & Mission: Cigna Corporation is a global health service...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Cigna A tiempo completo

    Customer Service Representative (CSR) at Cigna Global Employer Health - Polish page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - Polish Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted 4 Days Ago job requisition id Our Company & Mission: Cigna Corporation is a global health service...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Binance A tiempo completo

    Binance is the global blockchain company behind the world's largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Cigna A tiempo completo

    Customer Service Representative (CSR) at Cigna Global Employer Health - Portuguese/Dutch page is loaded Customer Service Representative (CSR) at Cigna Global Employer Health - Portuguese/Dutch Apply remote type Hybrid locations Madrid, Spain time type Full time posted on Posted Yesterday job requisition id Our Company & Mission: Cigna Corporation is a global...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Zimi Tech Inc. A tiempo completo

    We are looking for a Customer Service Representative who is a team player, problem solver and can work independently in a fast paced environment. The successful Customer Service Representative is responsible in providing front end support to customers. Respond effectively to customer's query regarding products, services, processes and procedures. Assist in...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Lastminute A tiempo completo

    Job Description is looking for Customer Service Representative with a strong Customer Service Orientation Key Responsabilities Deal with inbound and outbound phone calls, emails, and live chats from Customers.Investigate, advise, and resolve pre-sales and after-sales queries, acting as primary contact with the Customer and ensuring single contact resolution...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Grupo Eulen A tiempo completo

    Customer Service Representative (Arganda del Rey)Si eres un/a apasionado/a de la atención al cliente y tienes experiencia como Customer Service RepresentativeEntonces, esto te interesaEulen Flexiplanselecciona para una importante empresa dedicada a soluciones de envasado y procesamiento un/aCustomer Service Representativeque se incorpore en sus...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Norwegian speaking Customer Service Representative for their offices in Spain.Position: Customer Service RepresentativeLocation: Benalmadena (Málaga), Spain or Torrevieja (Alicante), SpainEmployment type: Full-timeRemuneration: Base salary +...

  • Customer service representative

    hace 4 semanas

    Madrid, Madrid, España General Mills A tiempo completo

    Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...

  • Customer service representative

    hace 1 mes

    Madrid, Madrid, España General Mills A tiempo completo

    Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...

  • Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España General Mills A tiempo completo

    Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands...

  • Customer Service Representative

    hace 4 semanas

    Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Customer Service Representative

    hace 4 semanas

    Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Customer Service Representative

    hace 1 mes

    Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Sr Customer Service Representative

    hace 2 semanas

    Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo

    : Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial order receipt until the product is delivered and invoiced. Job Duties: • Complete all Thermo contract review requirements and coordinate with Accounting as necessary to assist in account set up. • Verify product/stock...

  • Customer Service Representative

    hace 4 semanas

    Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...

  • Customer Service Representative

    hace 1 mes

    Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...