Data Center Operations Technician
hace 1 semana
Job Description
Amazon Data Services Spain, S.L. is offering a thrilling role for a Data Center Technician. This position provides a unique opportunity to work with state-of-the-art data centers that are shaping the future of Cloud technology in the region.
As a member of the Operations team, you will play a crucial role in maintaining and enhancing the data center infrastructure. You will be the main point of contact for both internal (Network Engineers, Systems Engineers, Software Developers, etc.) and external customers (Hardware Vendors, Contractors, Service Providers).
Key Responsibilities
- Interact with stakeholders in Spain and across EMEA, requiring proficiency in Spanish and English
- Meet SLAs for assigned trouble tickets through directed workflow
- Handle hardware troubleshooting and technical issues
- Conduct regular server hardware repairs and maintenance
- Collaborate with cross-functional teams for routine tasks
- Ensure security and safety best practices are followed
- Participate in Data Center events and meetings
- Create and update documentation and process improvements
- Engage with third-party vendors and contractors
Basic Qualifications
- High school diploma or equivalent
- Experience in computer hardware troubleshooting and networking
Preferred Qualifications
Effective customer handling and ability to work well under pressure
Amazon values diversity in the workplace and is an equal opportunity employer. The company recruits based on skills and experience, emphasizing the importance of innovation and teamwork. Protecting candidate data and privacy is a top priority. To learn more, please refer to our Privacy Notice.
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