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IT Engineer
hace 3 meses
Employment Type:
Permanent
Derivco is boldly leading the way as a next generation tech company.
With a vision to become the formidable force in the tech industry, we are constantly pushing the boundaries of innovation to create cutting-edge solutions that set new standards.
Our team of over 2000 global experts is made up of trailblazers who embody our core values of creativity, passion, and a relentless pursuit of excellence.
By joining Derivco, you will have the opportunity to contribute to our vision, to shape the future of technology, and to be part of a team that is setting the standard for what's possible.
_the_
- _formidable next generation tech company, and together, let's create a future beyond imagination.
As an IT Engineer supporting Derivco's state of the art Sports Betting Software you will be responsible for the installation, configuration and ongoing maintenance of Derivco's software in production environments on premises and in the cloud.
Exceptional attention to detail, an enthusiastic and inquisitive attitude problem-solving and pattern analysis are required to support this fast-paced hybrid product.
You will need to be innovative and investigative, pre-empting problems with deployments before they go to live by reviewing change logs and getting to know the environment that you support.
A strong feedback loop between IT and Dev is a necessity as we strive to become a truly "DevOps" product, prior experience in a development role is advantageous.
What you'll be doing- Planning and performing software releases and configuration, working to the agreed methodology.
- Provide first line technical and product support to Derivco's Sports Betting customers.
- Creating and updating documentation for team processes and supported products.
- Analyse and understand logged incidents with a strong technical awareness.
- Provide effective, efficient and professional solutions to all customers queries or concerns.
- Achieve key performance indicators and customer satisfaction metrics.
- Contributing to improve the product & team through collaboration and innovation.
- Provide support and deployment functions outside of normal working hours when required.
- MySQL / PostgreSQL /MSSQL / other T-SQL skills.
- RabbitMQ / ActiveMQ / AMQP protocol.
- Bash / Python / Regex / TCL.
- Proven experience in the IT industry using Microsoft or Linux Technologies (RHEL).
- PowerShell scripting skills, as well as other scripting languages (Python, Ruby, etc).
- Experience with tools such as Ansible and Terraform.
- Experience with Microsoft Azure / AWS / Other cloud technology.
- Administration of Windows Server 2016 and Server 201
- Experience with Splunk/Big IP F5 LTM.
- Experience in using coding/scripting to automate/reduce the time taken to complete manual tasks.
- Able to communicate all needs, instructions, and decisions clearly.
- Strong problemsolving skills and attention to detail.
- Experience working with Agile methodologies and DevOps principles.
- A background within Development.
- Solid written and verbal communication and presentation skills in English.
- Zone with a working pattern of 3.30pm am, working pattern will be 37.5 hours per week across 5 days. Standby support will also be involved.
