Knowledge Manager

hace 2 semanas

Madrid, Madrid, España Baker McKenzie A tiempo completo

Full-Time

Permanent

This role can be based in either Barcelona or Madrid.

Role purpose


To develop the local Information & Research (I&R) strategy in line with and in support of the Firm's global strategy; ensure the alignment and effective delivery of I&R services to the Barcelona and Madrid offices, including management of the research librarians in both offices; work with the country Knowledge Partners, any local Knowledge team members and practicing lawyers to implement the I&R strategy and improve knowledge management and culture in the offices; manage the I&R budget for both the Barcelona and Madrid offices, with a focus on alignment of I&R subscriptions; act as the primary point of contact for Knowledge and I&R support requests and enquiries.


Main Responsibilities:

  • Knowledge/I&R Strategy and Resources: Work with the Director of Knowledge, Markets & Research and Knowledge Partners to devise a local Knowledge/I&R strategy for Madrid and Barcelona offices that is fully aligned with the Firm's global strategy; design policies, procedures and standards to ensure quality parameters are met. Drive the implementation of the I&R strategy, development of the Knowledge culture and the leveraging of knowledge resources in both offices, including related enabling activities.
  • Information & Research: With the aim of aligning and modernising the I&R services, strong direction and day to day line management and supervision of the Research Librarians in Barcelona and Madrid. Manages the procurement of local information resources in alignment with Information Product Management policies and in consultation with the EMEA I&R Lead. Effectively manages the relationship with local external information vendors to ensure the information needs of the offices are met under a cost control basis. Ensures and facilitates timely access to relevant legal information, promoting appropriate resources to allow lawyers to provide high quality legal advice to clients. Leads and coordinates the referral of local research enquiries to the appropriate EndtoEnd service and responds to enquiries requiring inmarket expertise for research and information. Ensures industry thinking is applied when providing information and research, demonstrating extensive technical and professional knowledge relevant to the business.
  • Lawyer Research and

Other Knowledge Requests:

Act as the primary point of contact for research requests and Knowledge enquiries, ensuring on-point, timely, succinct and thorough responses.

Develops reputation as go-to knowledge contact in a market.

Respond to ad hoc inquiries from lawyers directly with thorough and timely answers or coordinates effective response from other members of the Knowledge community with the appropriate expertise.

Ensure timely fulfilment of all information and research requests and proper workflow management, including effective management of appropriate work priorities and effective communications with clients.


  • Current awareness and commercial and industry knowhow: With the support of technology enablers and premium resources, identify industry, practice group and clientspecific hot topics for internal and external current awareness and thought leadership; keep abreast and provides updates on legal/regulatory developments impact key PG/IGs in the market and/or develops processes to deliver such updates, leveraging knowledge centerbased services where appropriate.
  • Precedents and

Other Legal Knowhow:

Assist with identifying precedents from outside the market that can be leveraged and localized to fit the needs of the market.

Assists with the development and collection of Knowledge content and coordination of training across all practice and industry groups, ensuring all material is stored in appropriate Knowledge systems.


  • Client-

Facing Knowledge:

Provide client-facing teams with Knowledge and technical legal support, within the scope of his/her legal expertise and in line with agreed prioritisation.

Understands market client program and key clients and applies that understanding to the I&R strategy and relevant knowledge initiatives.

  • Knowledge Systems, LegalTech and Innovation: Take ownership of all I&R systems and some knowledge systems and drive awareness and adoption. Create and maintain appropriate intranet pages to make key resources readily available to users.

Travel requirements
Limited travel outside Spain. Frequent travel between Madrid and Barcelona.

About the team

Function


The Knowledge function is a Firm-wide team of nearly 300 professionals, including Knowledge Lawyers, Information & Research professionals, and a variety of other functional specialists.

The Knowledge function helps the Firm deliver better legal solutions by producing and providing easy access to high quality, relevant legal information for both lawyers and clients.


The focus is on the following areas:

  • Content: creating, collecting and providing access to marketle

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