Global Crm Data Analyst

hace 7 días


Barcelona, Barcelona, España Acttif A tiempo completo
The OpportunityPUIG is looking for a data-driven, customer-obsessed and analytical CRM Data Analyst for its Global CRM & Digital Insights Team. Our ideal candidate will drive improvements in our data landscape and secure solid and coherent customer-centric data approach. The focus will be to ensure that our CRM Brands & Global teams have the consumer data availability and quality to communicate accurately, share strategic and actionable insights in a clear and engaging way in order to make data-driven business decisions.

This is a global role that will be an integral part of the overall strategic direct-to-consumer business, shaping how PUIG expands its footprint with consumers globally through our Brands & Markets.

What you'll get to do
  • Build Common Cross-Brand Dashboards (available for all Puig brands) & ad hoc Consumer Analysis.
  • Reporting, monitoring, and analyzing key metrics related to onboarding, customer engagement, conversion, retention, and churn.
Summarize key findings and trends for stakeholders.
  • Track and share consumer actionable insights and recommendations for CX and campaign enhancements.
  • Support in gaining and maintaining the data quality for the critical customer data points to secure data accuracy.
  • Identify the key data entry points needed to build the relevant content for the 360 View of the Consumer and streamline data collection and analysis procedures to ensure fast access to metrics.
- Collaborate with the technology teams to ensure the accurate implementation of integrations, guaranteeing a seamless data flow
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