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Night Manager
hace 1 semana
We're on the lookout for a Night Manager to join our team at The Hoxton, Poblenou in Barcelona.
The Hoxton Poblenou is our 11th establishment, featuring 240 diverse-sized bedrooms, a spacious restaurant called Four Corners with The Slice shop and La Bodega, a rooftop pool, the taqueria Tope, a vibrant lobby, a versatile basement events space, and The Apartment - our unique meetings & events concept.
More about us...The Hoxton represents a collection of open-house hotels, each situated in a neighborhood we adore. Since inaugurating our first hotel in Shoreditch, our focus has transcended merely providing overnight accommodations. We aspire to offer more: showcasing that style can coexist with affordability and offering a space where guests mingle with locals, immersing themselves in the neighborhood through engaging public areas.
Reporting to the Front Office Manager, you will lead the night shift, ensuring top-notch guest experiences even during nighttime. Assuming the role of Night Manager can be a significant stride forward, regardless of your current standing in the hospitality sector.
What's in it for you...- Join a team deeply passionate about crafting exceptional hospitality experiences.
- Competitive salary with abundant opportunities for personal growth.
- Complimentary meals during your shift.
- Receive a complimentary overnight stay at The Hoxton and a meal for two upon commencing employment.
- Comprehensive training to help you ease into your responsibilities, with ongoing development fostering your capacity to think, act, and excel - paving the way for success at work.
- Time off for voluntary work with our partner charities.
- Benefit from Hox Hero and Nifty Fifty programs, rewarding those who go the extra mile while embodying our values.
- An annual diversity and inclusion event calendar that offers avenues for learning, celebrating, and making a positive impact.
- Regular team gatherings, be it our High Fives or our unforgettable team events - we sure know how to have a good time.
- The opportunity to challenge conventions and work in a stimulating, gratifying environment.
- Join an innovative, rapidly expanding international group that's revolutionizing the hospitality realm.
- Attractive discounts across The Hoxton and the wider Ennismore family network.
- Lead the night shift and supervise nightly team duties.
- Ensuring a seamless guest experience round the clock, treating guests as individuals, ensuring their welcome and stay are exceptional - the Hox way.
- Attend to guest needs, encompassing check-in/check-out procedures, billing, ensuring accuracy of guest accounts and data, and addressing requests and inquiries.
- Collaborate with the Front Office Manager and the rest of The Hoxton team to establish selling strategies and maximize occupancy rates.
- Proactively monitor all public areas, liaising with the restaurant and security teams to ensure seamless operations and promptly resolve any arising issues.
- Individuals desiring an authentic work environment where individuality is embraced; no carbon copies in suits here.
- A fervor for hospitality - whether it's a beverage, a meal, an event, or a night's rest.
- A focus on positively influencing those you engage with, leaving a lasting impression.
- Humility and a collaborative spirit, prioritizing productivity over personal agendas.
- Willingness to embrace innovation and new experiences, with a penchant for exploration.
- A team player who values hard work, mutual support, and enjoyment throughout the journey.
- Essential is the ability to deliver remarkable guest experiences - whether for residents or walk-in patrons seeking a drink or meal.
- Recognized for your composure in handling diverse requests, drawing from ample experience in successfully managing varying demands.
- Prior experience as a Night Manager at a 4* or 5* hotel property.
- Fluency in Spanish and English is a must, proficiency in Catalan and other languages is highly advantageous.
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Night Manager
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