Customer Solutions Representative

hace 2 semanas


Madrid, Madrid, España Fundacion Adecco A tiempo completo

Descripción del empleo:

¿Te apasiona la atención al cliente?,

¿tienes nível alto de inglés y alemán?
Esta es tu oferta

Importante empresa internacional está en búsqueda de un/a Customer Solutions Representative para incorporar en su plantilla.

Funciones:

  • Procesamiento de solicitudes y pedidos de los clientes.
  • Verificar los pedidos y los acuerdos de compra.
  • Servir de enlace con el departamento de logística para garantizar la ejecución del envío de la mercancía.
  • Asegurar el precio correcto de los pedido de los clientes, facturando de manera oportuna y precisa.
  • Punto de contacto entre departamentos de primer nível: ventas, logística, compras, contabilidad, planificación...
  • Manejo de quejas y devolución de envíos.
  • Mantener, actualizar y archivar los documentos del cliente, registro y documentos internos.

Horario:
De lunes a viernes, de 8h a 17h.

Requisitos:

  • Preferiblemente Grado en Administración, Economía, Marketing o similar.
  • Nível alto de inglés y alemán.
  • Cualquier otro idioma adicional será un plus.
  • Experiência previa en atención al cliente.
  • Manejo de Paquete Office y ERP (SAP).
  • Buenas habilidades de comunicación, capacidad de trabajo en equipo y proactividad.

Características del empleo:

  • Contrato indefinido.
  • Modelo de trabajo híbrido: presencial y teletrabajo.
  • Salario: entre y euros brutos/anuales + 5% bonus.


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