![Nupik By Dester](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
hace 2 semanas
As we expand our operations, we are looking for motivated individuals who are eager to grow and excel in a dynamic environment.
Nupik by deSter belongs to a multinational company called GATEGROUP .We are seeking a Bilingual Support Specialist to join our sales team.
This role is crucial for managing our customer service-sale support, shipping, and commercial assistance.You will interact directly with our diverse international client base across different countries, being necessary to be fluent in English and Spanish.
Role DescriptionThe Customer Service Representative will be responsible for answering customers' inquiries, providing assistance and resolving issues through the different communication channels (phone, email, chat).
Additionally, the representative will write reports and perform other administrative duties as required.Key ResponsibilitiesProvide post-sales support and manage customer service inquiries.
Handle shipping coordination and ensure timely delivery of products.
Assist the commercial team by providing necessary support and information.
Maintain strong relationships with clients and address their needs effectively.
RequirementsProficient in English and Spanish.
Excellent interpersonal and communication skills.
Ability to handle commercial engagements and customer interactions.
A desire to grow within an innovative companyQualificationsCustomer Service Representatives and Customer Support skillsCustomer Satisfaction and Customer Experience skillsMandatory to communicate effectively in English, Spanish, and (French*)
Excellent problem-solving and conflict resolution skillsExperience using customer service software and databasesHigh level of patience, empathy, and professionalismContract40h/week. Monday - FridayDate of entry:
June 2024#J-18808-Ljbffr
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