Recepcionista Jw Madrid
hace 2 semanas
Job Number
Job Category Rooms & Guest Services Operations
Location JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
***Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
Anticipate and address guests' service needs.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
At least 1-year related work experience.
Supervisory Experience:
No supervisory experience.
License or Certification:
None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.
-
Recepcionista JW Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction...
-
Recepcionista JW Madrid
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPosition SummaryAssist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction...
-
Recepcionista Hotel Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoAsistir al personal para acelerar los pagos problemáticos (p. ej. problemas al procesar las...
-
Mozo de Habitaciones Jw Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementSaludar y acompañar a los huéspedes a sus habitaciones. Abrir las puertas y ayudar a los huéspedes/visitantes que...
-
Subgobernanta Hotel Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Housekeeping & LaundryUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementInspeccionar las habitaciones de los huéspedes, las áreas públicas, la piscina, etc. luego de que sean limpiadas por la mucama a...
-
Valet Hotel Madrid
hace 2 semanas
Madrid, Madrid, España JW Marriott A tiempo completoJob Title: Housekeeping Assistant at JW MarriottCompany: JW MarriottJW Marriott, part of the luxurious portfolio of Marriott International, is thriving in the art of providing extraordinary travel experiences to guests. With over 80 stunning properties located in major cities and distinctive resorts worldwide, JW Marriott believes in putting associates first...
-
Subgobernanta Hotel Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Housekeeping & LaundryUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementInspeccionar las habitaciones de los huéspedes, las áreas públicas, la piscina, etc. luego de que sean limpiadas por la mucama a...
-
Subgobernanta/e JW Madrid
hace 4 semanas
Madrid, Madrid, España Marriott A tiempo completoJob Number Job Category Housekeeping & LaundryLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, SpainSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status,...
-
Valet Hotel Madrid
hace 1 semana
Madrid, Madrid, España JW Marriott A tiempo completoLa marca insignia de Marriott International, Marriott Hotels, con más de 500 propiedades a nivel mundial, está prosperando en el arte de atender a los huéspedes para que estos puedan viajar de manera extraordinaria. Como anfitrión de Marriott Hotels, nos ayudará a cumplir nuestra promesa de brindar alternativas de primera calidad, un estilo sofisticado,...
-
Subgobernanta/E Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Grabjobs Spain A tiempo completoJob Description Job Number * Job Category Housekeeping & Laundry Location JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards....
-
Agente a Tu Servicio Hotel Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoOperar la central telefónica para atender las llamadas. Procesar los pedidos de los huéspedes...
-
Botones de Noche, JW Madrid
hace 4 semanas
Madrid, Madrid, España Marriott A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, SpainSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities,...
-
Subgobernanta/e JW Marriott Madrid
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Number Job Category Housekeeping & LaundryLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify...
-
Night Auditor Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Rooms & Guest Services OperationsUbicación JW Marriott Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementDescripción del TrabajoAsistir al personal para acelerar los pagos problemáticos (p. ej. problemas al procesar las tarjetas...
-
Camarera/o de Pisos Hotel Jw Marriott Madrid
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Housekeeping & LaundryUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementEl impacto que generaráUn huésped entra en una de nuestras habitaciones: imagine el primer vistazo que dará para inspeccionar la...
-
Botones de Noche, JW Marriott Madrid
hace 4 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Number Job Category Rooms & Guest Services OperationsLocation JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYGreet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property...
-
Practicas Adjunto a Dirección Hotel Jw Marriott
hace 2 semanas
Madrid, Madrid, España Marriott International, Inc A tiempo completoNúmero de Empleo Categoría de Empleo Management Development Programs/InternsUbicación JW Marriott Hotel Madrid, Sevilla 2, Madrid, Spain, Spain VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementEnriquezca sus estudios a través de nuestro Programa de Internados Hoteleros. Aprenderá de primera mano sobre...
-
Recepcionista
hace 2 semanas
Madrid, Madrid, España Hotel Nuevo Madrid A tiempo completoRecepcionista con o sin experiência en la industria hotelera-se necesita en el Hotel Nuevo Madrid. Posiblemente graduado, disponible para trabajar a tiempo completo, turnos y vacaciones para la colocación inmediata para cubrir el puesto vacante de recepcionista aquí en el hotel Waldorf Astoria y su función será Dar la bienvenida a los visitantes...
-
Recepcionista
hace 2 semanas
Madrid, Madrid, España TÓTEM Madrid A tiempo completoTótem, un hotel cosmopolita, abierto al mundo, a la cultura, a la moda, al movimiento.En el exclusivo barrio de Salamanca, en pleno corazón de Madrid, rodeado de las boutiques más refinadas y los grandes nombres de la moda, nace en un edificio histórico, el hotel boutique TÓTEM Madrid combinando la sofisticación y el dinamismo de la zona. Un icono...
-
Recepcionista
hace 4 semanas
Madrid, Madrid, España TÓTEM Madrid A tiempo completoTótem, un hotel cosmopolita, abierto al mundo, a la cultura, a la moda, al movimiento.En el exclusivo barrio de Salamanca, en pleno corazón de Madrid, rodeado de las boutiques más refinadas y los grandes nombres de la moda, nace en un edificio histórico, el hotel boutique TÓTEM Madrid combinando la sofisticación y el dinamismo de la zona. Un icono...
