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Customer Care Agent

hace 3 meses


Barcelona, Barcelona, España Talent Search People A tiempo completo
Perfiles Atención al Cliente y Soporte TécnicoDe duración indefinidaSant Cugat del Vallès, SpainCompletaCompetitive salary- Incorporación inmediata


¿Dónde trabajarás?
:Trabajarás en una empresa proveedora de transporte privado con presencia en más de 190 países. Proporcionan sus servicios a clientes B2B (agencias de viaje y operadores de vuelos privados) para que ofrezcan sus servicios de chófers privados a sus clientes VIP.



¿Qué harás?
:

  • Como Customer Care Agent, en tu día a día:
  • Controlarás las solicitudes entrantes de atención al cliente.
  • Gestionarás las reservas de chofers.
  • Gestionarás las solicitudes de presupuestos.
  • Supervisarás la correcta ejecución de las reservas.
  • Ofrecerás soluciones rápidas a los requerimientos de los clientes.



¿A quién buscamos?
:

  • Eres la persona que buscamos si:
  • Cuentas con al menos 3 años de experiência en un puesto similar.
  • Tienes un nível de inglés fluido (Mínimo C1). Otros idiomas son valorables.
  • Tienes buenas habilidades de comunicación y atención al cliente.
  • Sabes trabajar bajo presión.



¿Qué ofrecemos?
:

¿Qué ofrecemos?

  • Contrato indefinido desde el inicio directamente con la empresa cliente
  • Modelo híbrido de trabajo:
3 días de teletrabajo a la semana.
  • Opción de ticket restaurante y ticket transporte.
  • Planes de carrera y posibilidad real de crecimiento dentro de la compañía.



¿Necesitas + info?
:

María Morales Ext. 217