Operations Assistant In A Business Club And Real Estate Organization In The Center Of Madrid

hace 1 semana


Madrid, Madrid, España Spain Internship A tiempo completo

Operations assistant in a business club and real estate organization in the center of MadridOur collaborator is a new type of real estate business which combines accommodation with services for their tenants which are normally business owners/freelancers who move temporally to Madrid to work in their projects.

They have a business club/coworking as well as housing for the people who go to work.
They are looking for an operations intern to join their team.

The ideal candidate would be multifunctional working in the areas of revenue management, customer service, housekeeping management, maintenance, and general administration.

Tasks - Revenue management: Booking requests, questions and clarifications, check-ins and updating calendar.

  • Contact with customers prior to their arrival making all the necessary arrangements
  • Apartment Checkins: an explanation of the apartment as well as information on the surrounding area
  • Point of contact during guest stay in Madrid
  • Deal with any maintenance requests
  • Coordinate weekly cleaning service and apartment changeovers
  • Manage stock level for cleaning products and rooms amenities
  • Final check of apartments before customers arrive
  • Customers reviews at the end of stays
  • Review and allocate revenues and costs associated with areas of responsibility
  • Prepare user manuals specific to each apartment
  • Develop a standard list of recommendations in the neighbourhood
Requirements - Experience in hotels or serviced apartments is a plus

  • A 'Can-Do' attitude, is eager to help out
  • A genuine love of meeting and engaging with people
  • English (other languages will be a plus) and Spanish B1-B2. Other languages are a plus.
  • Warm and welcoming personality
  • Will require some weekend and after hours work
  • Strong Organizational skills
  • Basic accounting and financial knowledge
  • Basic social media skills
  • Minimum of 3 months
  • Possibilities to join the team after the internship
This vacancy may/may not be available or may be a sample of vacancies we have had.

To get updated availability and options, please, apply:
APPLY The living costs in Madrid depend on your personal usage.

Here is our sample pricing list:

Rent:

  • Single room in a shared flat: euros
  • One bedroom apartment: euros
  • Utilities for 1 month (heating, gas, water): around 85 euros
  • Internet per month: euros

Food:

  • A basic meal, in an inexpensive restaurant: euros
  • Meal for 2 persons: 40 euros
  • 1 bottle of wine around: 6 euros
  • 500 grams of boneless chicken: 3,11 euros
  • 500 grams of local cheese: 4,87 euros
  • 1 kg of potatoes: 1,00 euro
  • 1 kg of apples: 1,80 euros
  • 1 whole bread: 1,15 euros

Transportation:

  • 1 liter of gas: 1,30 euros
  • A monthly pass for public transport: 55 euros
  • Taxi per kilometer: 1,17 euros

Transportation:

  • Cinema tickets: 9 euros
  • Cocktail drink at city center: 9 euros
  • Dinner for 2: between euros depending on the type of the restaurant
  • 1month gym membership: between euros
Additional Info Reference number: 2322 Field: Marketing & Business, Tourism & Hospitality #J-18808-Ljbffr
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