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Customer Success Consultant

hace 3 meses

Sevilla, Sevilla, España CoverManager A tiempo completo

Sobre CoverManager
:

Somos una
startup tecnológica con presencia nacional e internacional líder en software de gestión de reservas.

Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y
hospitality que les ayuden a crecer y estar más cerca de sus clientes.

Además, nos mueve mejorar la vida de las personas que trabajan en la industria de la Hospitality ayudándoles a ofrecer experiências únicas a sus clientes.

Como referentes en el sector, nuestro
SaaS es usado por clientes repartidos por todo el mundo.

Algunos de ellos son grandes nombres de la restauración como Amazónico, Arzabal, El Campero, Aponiente, Diverxo, El Celler de Can Roca,Grupo Dani García, Ovejas Negras, Nobu, Mirazur, etc.


Para hacer realidad nuestra misión necesitamos un equipo que comparta los valores y principios de COVER ya que impregnan todo lo que hacemos y son parte de nuestra cultura (constancia,esfuerzo, honestidad, pasión por lo que hacemos, innovación continua poniendo al cliente en el centro, etc.).


Oportunidad de empleo
:


Para ayudarnos a seguir creciendo, actualmente estamos buscando un/a
Customer Success Assistant para nuestra sede en
Sevilla que disfrute asesorando y acompañando a nuestros
clientes principalmente en
portugués.

Buscamos a una persona organizada, proactiva y meticulosa que quiera desarrollarse y crecer profesionalmente dentro del sector.

Buscamos una persona con experiência en
:

  • Gestión y asesoramiento de nuevos partners, estableciendo relaciones de confianza
  • Onboarding y formación a nuevos partners
  • Gestión y retención de bajas
  • Gestión de CRM (Salesforce o similar)
  • Integraciones con diferentes herramientas digitales
  • Dominio del portugués a nível bilingüe y español (nível C1 como mínimo)

Valoramos muy positivamente tener conocimientos en
:

  • Experiência en atención al cliente, preferiblemente en el sector de la restauración
  • Producto SaaS
  • Ecosistema startup
  • Dominio de otros idiomas (inglés, italiano, alemán...)

Ofrecemos
:

-
Contrato laboral indefinido desde el primer día: en COVER apostamos por ti sin ningún tipo de duda y queremos sentar las bases para una relación estable y duradera. La construiremos juntos desde el minuto uno
-
Carrera profesional y salario acorde con el potencial del profesional y revisable en función de tu desempeño

  • Formar parte de una empresa tecnológica con un marcado
    crecimiento nacional e internacional:
y lo mejor aún está por venir

  • Formación de
    inglés gratuita
-
Buen ambiente:

nos preocupamos unos de otros, procuramos actuar con equidad y honestidad con todas las personas

  • Entorno profesional muy
    dinámico, estimulante y multicultural:
Nuestro equipo está compuesto por más de 10 nacionalidades
-
Cultura de feedback y aprendizaje continuo: intentamos no equivocarnos, pero creemos firmemente que de los errores se
aprende y mucho.

#diversoseinclusivos
La innovación se acelera cuando cuentas con equipos diversos y bien balanceados.

En CoverManager promovemos la inclusión de todas las personas sin distinción de cultura, edad, género, orientación e identidad sexual o cualquier otra condición.