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Customer Service Sales Representative
hace 1 semana
**Belangrijkste taken**:
- Beheren van inkomende oproepen en zorgen voor het behalen van het kwartaalquota
- Uitvoeren van uitgaande oproepen indien nodig
- Opstellen en opvolgen van offertes
- Gebruik maken van upselling/cross-selling technieken om de omzet te maximaliseren
- Op de hoogte blijven van lopende promoties en campagnes om het succes ervan te maximaliseren
- Zorgen dat persoonlijke kennis van het productassortiment wordt onderhouden
- Bijhouden van voorraadbeschikbaarheid
- Bijstand in andere talen indien nodig
- Beantwoorden en afhandelen van klantverzoeken na verkoop
- Oplossen van vragen over de status van bestellingen
**Vereiste vaardigheden en ervaring**:
- Moedertaal/vloeiend Nederlands, zowel mondeling als schriftelijk. Vloeiend in het Engels.
- Minimaal 1 jaar relevante ervaring
- Kennis van verkooptechnieken (up-/cross-selling, omgaan met bezwaren, etc.)
- Goede computervaardigheden en technisch inzicht
- Sterke interesse en nieuwsgierigheid naar IT-producten en toepassingen
- Uitstekende communicatieve vaardigheden met het vermogen om te overtuigen en te onderhandelen
- Oplossingsgerichte en stressbestendige persoonlijkheid die zich kan aanpassen en kalm blijft in alle situaties
- Uitstekende klantgerichtheid en klantenservicevaardigheden
- Vermogen om strakke deadlines te halen met mínimale supervisie en op tijd
- Zelfstandig kunnen werken, terwijl je tegelijkertijd een teamspeler bent
**Voordelen**:
Locatie: Selva de Mar kantoor Barcelona
Werkuren: 9.00 uur uur
Salaris: €20.000 bruto per jaar voor FR en NL
Salarisvoordelen: €2000 per jaar
Vakantiedagen: 23 betaalde vakantiedagen
Lunchpauze: 1 uur en 2 pauzes van 20 minuten
Leeftijd: 18-30 jaar
Contract: Voltijds, lange termijn
Training: 2-3 weken betaalde training met een test aan het einde
Persoonlijke en professionele ontwikkeling
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