Sr. Business Analyst
hace 2 semanas
Job profile
You will play a key role in organizing customer delivery by participating to the successful integration of an IQVIA product, by identifying, qualifying, and owning (for IQVIA) customer business requirements that spans across the domain, to satisfy end-to-end business use cases.
You will be working closely with the business key stakeholders and IQVIA technical experts to conduct analysis in order to outline problems, opportunities, and solutions for the clients.
Key Responsibilities:
- Participate to and lead business and technical requirement workshops to determine the appropriate business information for the client's needs
- Be accountable for the overall unearthing, identification, formalization, and communication of requirement spanning across functional domains
- Obtain Client signoff for business requirements document
- Advise the technical delivery teams and testing teams on business requirements (onshore, nearshore and/or offshore)
- Review Clients' requirements for solutions, potentially including mockups and demos
- Support and advise on the solution testing strategy, to highlight important business use cases
- Contribute to the production of the overall integrated program/project plans to define realistic implementation roadmaps
- Work handinhand with program and delivery managers to ensure escalations (from Clients or internal stakeholders) are addressed adequately
- Engage with customers on regular basis (project kickoff, project meetings) and be the main point of contact for customer business domain experts
- Work with additional teams contributing to the delivery and support of cross product solutions: nearshore and offshore technical delivery centers and postimplementation (support and services) teams
- Participate in the business development process as needed
Your qualifications:
- Strong business and functional skills and the ability to work with project teams geographically dispersed, from multiple time zones
- You can empathize with customers, have the ability to inspire and also demonstrate leadership qualities in customer relationships
- Very strong communication skills, high ability to convey adequate messages to clients
- Excellent conceptual, process oriented and analytical problemsolving skills
- Highly selfdriven working style that is pragmatic & outcome oriented with the ability to effectively prioritize and execute tasks
- Team player, ability to work with various, also senior stakeholders
- Used to deliver with an agile approach, as well as with other iterative / hybrid approaches
- Strong proficiency in leading business requirements workshops participated by broad spectrum of stakeholders from the customer in different disciplines including but not limited to business, IT, compliance etc.
- Deep knowledge of Cloud solutions, SaaS business model and endtoend delivery model
- Knowledge or experience of having worked with JIRA is preferred
- Ability to quickly learn new technologies and business processes
- Full proficiency of the English language required; any additional languages would be advantageous
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