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Field Service Engineer
hace 3 meses
STILL, empresa multinacional del grupo KION, con más de 100 años de historia, cuenta con una vasta experiência proveedor líder de carretillas elevadoras contrapesadas, plataformas preparadoras de pedidos y tractores, además de los sistemas de intralogística más innovadores.
Con unos 9000 empleados, 6 plantas de producción, 14 sucursales en Alemania, 21 filiales en el extranjero, y una red de proveedores conformada por 240 distribuidores en todo el mundo, STILL disfruta hoy de su éxito a escala internacional.
Nuestra cultura está dirigida por los valores compartidos de KION Group: Integrity, Collaboration, Courage and Excellence.
Como referente en innovación tecnológica y pionera en carretillas elevadoras eléctricas, proporcionamos soluciones cada vez más eficaces que satisfacen las necesidades de nuestros clientes.
El equipo de STILL te espera.
Sobre la compañía:
STILL es una compañía socialmente responsable, que ofrece igualdad de oportunidades laborales, fomenta la diversidad y el respeto a la diferencia en nuestra empresa.
No toleramos ningún tipo de discriminación, acoso o agresión, verbal o física, ni directa o indirecta, contra la persona u objetos materiales.
What we offer:
Buscamos personas con vocación de servicio, comprometidas, dinámicas, polivalentes y con ambición de crecer profesionalmente dentro de la compañía.
- Retribución según valía y aptitudes.
- Mutua privada a cargo de la compañía.
- Incorporación estable en empresa líder en su sector.
- Te incorporarás en un entorno de trabajo agradable con un equipo comprometido, donde nuestros valores son integrity, collaboration, courage and excellence.
Tasks and Qualifications:
Misión:
Realizar el m ontaje y el mantenimiento de Maquinaria, realizando operaciones de: mantenimiento preventivo, correctivo (avisos y reparaciones), revisiones de seguridad, puesta en marcha y entrega de máquinas a Clientes, etc.
servicios, recambios y nuevas Máquinas.
Funciones principales y responsabilidades:
Ejecución de trabajos de Servicio Técnico
- Realizar el mantenimiento preventivo aplicando los ckecklist establecidos en Still para cada modelo de Máquina.
- Realizar los Avisos de averías y reparaciones, identificando deficiencias y notificando al Cliente, su reparación directa o bien mediante la aprobación previa, de un presupuesto
- Suministrar recambios. Identificar la necesidad de piezas de recambio en la máquina y gestionar su reposición.
- Realizar pruebas de seguridad en máquinas, conforme a las prescripciones técnicas legales
- Montar las nuevas máquinas, efectuar la puesta en marcha y entregar la máquina al Cliente.
- Elaborar los presupuestos de reparación de máquinas y suministro de repuestos, conforme a las directrices establecidas en la organización.
Atención comercial - Clientes.
- Asesorar al Cliente en todo lo relacionado con la máquina y el servicio: cuestiones técnicas, recambios, reparaciones recomendadas y necesarias, etc.
- Ser proactivo en la identificación de oportunidades de venta de: servicios, recambios, máquinas nuevas y mejoras en máquinas existentes, informando al Cliente y notificando a su Asesor Técnico y/o Gestor de Zona.
Generación de los Boletines de asistencia técnica (BM).
- Elaborar los Boletines conforme a las directrices de la Organización en cuanto: transmisión diaria, firma del cliente, codificación del tipo de asistencia, identificación de los repuestos utilizados, etc.
Formación, conocimientos & Experiência:
Módulo medio o superior de formación profesional (Mecatrónica o similar) o experiência en el sector como Técnico de mantenimiento / reparaciones, de al menos 4 años.
Conocimientos de MS Office.
Experiência como técnico exterior de servicio técnico senior con perfil en multimarca.
valorable formación en P revención de R iesgos L aborales del metal (20h presenciales).
Inglés - nível básico / medio.
Competencias & habilidades:
- Habilidad es comunicativas.
- Capacidad de trabajo de forma autónoma.
- Capacidad de aprendizaje continuo y actualización de conocimientos técnicos.
- Trabajo en equipo y coordinación con otros departamentos.
- Responsabilidad y compromiso con el trabajo bien hecho.
