Collections Representative with French
hace 7 días
Collections Representative with French
Barcelona, Spain
Hybrid
We are looking for a Collections Representative fluent in English and French who enjoys engaging with customers. The role involves managing and collecting accounts receivable, ensuring timely payments, and maintaining precise collection records. Strong communication and problems-solving skills are essential.
Your key responsibilities
- Daily review and monitoring of assigned accounts using the Collections Tool and relevant reports, including handling disputes.
- Proactive outreach through calls, emails, and dunning letters.
- Perform customer account reconciliations as needed.
- Collaborate with various teams and customers to minimize overdue invoices.
- Manage notifications in the SAP Dispute Management Tool.
- Support the Credit team in reviewing blocked accounts for compliance.
We offer
- Opportunities to contribute meaningfully while upholding ethical standards.
- A flexible work environment that encourages accountability and ownership.
- Inclusive communities where every employee is valued, regardless of background.
- A culture that prioritizes safety and well-being, fostering teamwork and development.
- Emphasis on company values, sustainability, and driving solutions.
You should have
- Minimum 2 years of collections experience.
- Fluency in English and French (oral and written).
- Strong negotiation skills.
- Technical proficiency in collection processes.
- Excellent interpersonal skills and ability to engage with stakeholders.
- Advanced proficiency in Microsoft Word, Excel, Powerpoint, and Outlook.
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