German Speaking Customer Service for Mercedes-benz

hace 1 semana


Barcelona, Barcelona, España Patrique Mercier Recruitment A tiempo completo

If you are an avid auto enthusiast, be part of our Customer Service team for Mercedes-Benz, one of the most esteemed automobile brands:

We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.


Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.


Your responsibilities:

  • Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands
  • Respond to inquiries about products and services, offering expert advice on a range of carrelated matters
  • Resolve issues as they arise addressing customers' concerns in a professional and timely manner
  • Turn every customer into a happy customer

What you will bring:

  • Fluency in
    German:
  • Very good use of English both in written and spoken language
  • A profound passion for cars is a big plus
  • Work experience as a customer support/customer care representative will be considered an asset
  • Highly developed communication skills
  • A genuine problemsolving mentality and a deep sense of ownership
  • Tech savviness and learning agility
  • A positive attitude

What we offer:

  • Competitive monthly salary
  • Health care benefits and numerous other discounts
  • Fully paid training by certified instructors


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