Field Service Representative

hace 2 semanas

Santander, Cantabria, España Veolia WTS A tiempo completo

Descripción del empleo

Desde Veolia Water Technologies and Solutions, nos encontramos en la búsqueda de una persona para el puesto de Field Service Representative.


La persona seleccionada será responsable de la conducción efectiva y rentable de la función de servicio en esa parte del cliente asignado.


Funciones principales del puesto:

  • Brindar servicio, mantenimiento de equipos de dosificación, recomendar cambios, reportar y comunicar con los representantes del cliente sobre el desempeño del tratamiento de acuerdo con el acuerdo comercial; el servicio y el soporte se brindarán a los sitios del cliente dentro de la región y en todo el país según sea necesario.
  • Cumplimiento de EHS (Ambiente, Salud y Seguridad);
  • Comprender el acuerdo comercial en cada sitio del cliente asignado y asegurarse de que las personas responsables de la cuenta estén al tanto de cualquier cambio de alcance solicitado por el cliente;
  • Trabajar junto con el/la Account Manager para asegurar que se cumplan los planes de rentabilidad y productividad definidos por el Director de Ventas;
  • Optimizar las actividades de servicio en los clientes asignados para maximizar la productividad y la rentabilidad;
  • Asegurar la ejecución de los planes de servicio al cliente;
  • Comunicarse con el contacto del cliente definido o su suplente durante cada visita de servicio;
  • Informar al/la Account Manager sobre cualquier inquietud con respecto al cumplimiento, desempeño, relaciones, aumento del alcance, como visitas adicionales o solicitudes del cliente, así como oportunidades de crecimiento;
  • Desarrollar relaciones con los clientes en las cuentas asignadas.

Requisitos

  • Licenciatura en química o ingeniería química
  • Orientación al cliente
  • Experiência laboral en operación de sistemas de calderas
  • Experiência de trabajo con equipos de dosificación es preferible
  • Capacidad para apoyar eficazmente a múltiples gerentes y equipos
  • Buenas habilidades organizativas, de comunicación e interpersonales
  • Español fluido, nível intermedio de inglés
  • Licencia de conducir válida para España y disponibilidad para viajar.

Información adicional
All your information will be kept confidential according to EEO guidelines.

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