Senior Client Delivery Consultant

hace 1 semana

Madrid, Madrid, España Nasdaq, Inc. A tiempo completo

Senior Client Delivery Consultant page is loaded Senior Client Delivery Consultant Postuler locations Spain - Madrid time type Temps plein posted on Publié il y a 13 jour(s) job requisition id R Customer Services is an integral part of Nasdaq's growth and success.

This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.

Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team and Role Overview The Customer Delivery team is scaling rapidly due to increased client wins and demands.

We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company.

You will be part of a team of consultant which will be designing, implementing, and supporting the solution to the Client.

You will act as a key player in the successful delivery of client's solutions.
Typical Technical Analyst Day Follow up on pending items (Jira)

Meetings with clients (Requirements, support, demonstration, training ...)

Design/Implementation of the solution:
Configuration and customization (Custom Code, Messaging, and reporting templates)

People development:
eLearning, documentation, presentations, certification.

Defining and improvement of best practicesResponsibilities The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live.

In-depth, hands-on involvement directly with customers implementing our system.
Act as a point of contact between Customer Delivery and Research & Development and Calypso Cloud Team.
Work directly with the customer project team implementing the system and assist them in implementing their users' requirements.

Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.

Train users and customer developers on the basic use of the system, particularly with the technical setupSystem installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.

Work hands-on with the system, configuring it and testing that it meets the customer's technical requirements.

Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements.

What we value Around 3-5 years' experience working in systems or technical analysis, preferably in the capital markets industry with software including Java, REST API, RMI, J2EE, Spring Boot, Docker, and containers.

Being autonomous, proactive, and be able to self-train yourself with our eLearning platformGood level of self-management, time management and follow up on daily tasks.

Excellent object-oriented analysis, design & development skillsKnowledge of relational databases and SQL including working experience with PostgreSQL and/or OracleExperience designing/building front-to-back capital markets trading systems will be especially valuable.

Expose yourself through your work to become a point of reference within the Customer Delivery Organization.
Excellent interpersonal skills.

The person in this role will spend significant amounts of time working hands-on educating and training customers, and patience will be key to success.

Business-level English is required.
Willingness and ability to travel frequently (if needed)Come as You Are Nasdaq is an equal opportunity employer.

We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request an accommodation. We are more than just a stock exchangeLet's stay connected.

Join our Talent CommunityDidn't find an opening right now? Join our Talent Community to receive email updates about open jobs, company events, and exciting opportunities at Nasdaq.

Nasdaq Blend – a hybrid work environment Nasdaq recognizes that the workplace is forever changed.

For this reason, we have adopted a hybrid work environment that embraces a combination of in-office and remote work, to foster better work-life balance and employee well-being.

We call this "NasdaqBlend".

Learn more about what applies for any specific opening in the job advertisement, or contact the Talent Acquisition Partner for details.

What makes working at Nasdaq special?With over 6,200 employees spread over 39 offices in 28 countries around the world, we're a global team driven by purpose.

But its our people and culture that makes Nasdaq special and why so many have chosen to build their careers with us.

Visit the link to read Nasdaq's culture book and learn more about what you can expect, working at Nasdaq.
Benefits that provide prosperity to your personal and professional lifeAt Nasdaq, we invest in you. You, your family, and your community are important to us.

With programs like You&Q total rewards, our employees gain real financial security, professional success, and exceptional access to medical and wellness care.

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