Cyber Security Professional

hace 1 semana

Madrid, Madrid, España BT Group A tiempo completo

Security isn't always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors.

We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses.

We deliver vital work at scale, with real breadth and impact. We connect for good.
This is an opportunity to play your part and protect our company, our customers and our communities from cyberattack.

Be part of a dedicated team and get ready to be challenged every day to make the most of your skills and experience.

You'll learn from those around you, and from outstanding training and development resources to become even better at what you do.

With the best technology at your fingertips, you'll be part of a friendly and flexible working environment where your contribution is always valued.


Purpose of the role:


The role holder will be responsible for the in life delivery of 24x7x365 commercial Cyber Security Operations Centre capability to specific customers contractual SLA's underpinned by specific KPI's.

These teams members will perform their responsibilities by shifts ROTA 24x7x365 scheduled.

These team members will work with the existing Security Systems technologies and other core network security productsThese team members as base of Analyst profile definition must have a behaviour aligned with their responsibilities and with a compromise to provide the maximum of Quality :

  • No accept the end of investigation util find the root cause of Incident Security.
  • Deep Analyse to obtain full understanding of Incident Security end to end
  • No close Investigation until ensure close all conclusions. Interest in knowing more.
  • Demand all support need to ensure have all elements need to the Security Incident Analysis has been reached with the levels of quality that guarantee the customer satisfaction.
  • Compromise with Quality detailing in the caser report all that show the value of the job performed and clearly specify to customers.
  • Continues improvement own selves Security Analyst Profiles.

These team members must complete awareness and application of Compliance BT Policies and CySOC Policies what are more rigorous in terms of BT Policies definitions of Confidential and Highly Confidential.

These team members will maintain relationships with people at an operational level always under BT code definitions referred to; support respect and appreciate each other's.


Key Responsibilities:
Manage Complete Security Incidents Process for Detection, Analysis, Response and Remediation.

For P1 and P2 Security Incidents and Major Global Security Incidents will apply immediate escalations as Incident Security Process definition.

For CSRs and Special Interventions will ensure be involved the Roles defined as Change Management Process definition.

Monitoring and set the correspondence category of every Incident Security identifying True Positives and False Positives based in correspondent Use Cases in production.


Complete process of:
Case Registration in Ticketing System.
Initial event investigationBasic triage activitiesInteraction and communication with customer in Detection, Analysis, Response and Remediation activities.

Ensure the quality of Response supporting elements of the Investigation and resolution as required and where necessary report incidents involving potential or actual breaches of protective security compliance.

Responsible keeping the control of guarantee the SLAs defined for every type of Incident Security defined per customer ensuring comply.

Discipline and Deep know-how to follow the process and documentation defined to ensure the quality parameters defined.
Manage process escalation to Security Specialist and SSOM regarding defined by every measure defined per incident security type.
Initiative proactive and anticipation to report improvements or lack process detected.

Must be ensure progressively skills and dynamism to manage the systems and tools demanded for deliver the service with agility and ability.


Soft Skills:
Customer focus. Ability to meet the customers' needs in line with the business requirements.
Result-orientation. Focusing on the objectives and the required outcomes of the processes while delivering a service.
Teamwork. Working with a cooperative and positive attitude in a group setting to achieve common goals.
Communication skills. Communicating effectively and efficiently while adapting to your audience and getting the message through as intended. Logical thinking. Ability to comprehend and to oversee various aspects of a problem or a situation. Taking ownership. Taking the responsibility and taking care of the consequences of making a decision. Analytical mindset. Using all data and information available to analyse and understand a situation, with the aim of supporting decisions. Attention to detail. Focusing on all aspects and details of a task and delivering your output with a high level of accuracy. Ability to think out of the box considering collateral environments and understanding roles/responsibilities of collateral stakeholders (customer mainly).

Language:
Spanish and English fluent. Other languages will be recognized as advantage.

Skills/Experience:
Knowledge of Security management, network and information security, people security and running of one or more services within a Security Operations Centre

Deep Knowledge:
Knowledge of the TCP/IP protocol suite, DHCP, DNS, LAN/WAN, and Operating System concepts. Knowledge network security knowledge to include remote access, DMZ architecture, network monitoring, intrusion detection, and web server security.

Minimum of 1 years of experience in security operations preferable CySOC Teams or equivalent in CNOC/NOC handled Security Incidents and Investigations and quick understanding of Logical and Application of Use Cases.


Knowledge of security SIEMs and Security Logs Management:
Preferred SIEM systems; Qradar, LogRythm, Sentinel, McAfee and Splunk.
Other preferred SIEM Systems; Arcsight, Fortisiem and Syslog.

Knowledge of security EDR :


Preferred EDR solutions; CrowStrike, PaloAlto (Cortex/Traps), Microsoft Defender Advanced Threat Protection, Sentinel One and Vmware Carbon Black .Other preferred EDR solutions; Checkpoint Sandblast, Symantec, Bitdefender, Mcafee Mvision.

Demonstrate knowledge of Phising & Fraud based in fraudulent email analysis and management of dedicated tools for this purpose as:
Fireeye ETPForcepointProofPointCisco Email SecuritySymantec Email Security

Other preferred skills:
Demonstrate experience working with commonly used malware sandboxes.
Good understanding of memory forensics, exploits, & attacks.
Good understanding of open source penetration testing tools.
Understanding of cyber threats and how intelligence is used by security appliances and operators.
Understanding of host and network forensic artifacts and indicators of compromise.
Good understanding of intelligence sharing formats and working with IOC & IOA in their different exchange formats.
Understanding of UEBA based in Threat Anomalies detection and Investigation or equivalent in NDR solutions.

Business Impact:


The responsibilities of these team members have a direct impact in Customer Satisfaction which are based in obtain the level of service contracted and demanded so their contribution will be come from their influence in customer keep satisfied with the service deliver and then facilitate the opportunity to renewal the current contracts or add new contract services.

Keep the control to guarantee the KPIs of Incident Security Management/Change Management and Customer Communication process are complying underpin coming from the responsibility of have deep awareness of SLAs/SLOs of contractual customers.

Ensuring the Quality of Incident Security Management/Change Management and Customer Communication process are doing under Quality Assurance definitions.

Qualifications:

Superior grade formative cycle:
Title of Higher Technician in Network Computer Systems Administration.

Degree of Higher Technician in Multiplatform Application DevelopmentTitle of Higher Technician in Web Applications DevelopmentDegree of Higher Technician in Telecommunications and Computer Systems,Degree of Higher Technician in Electronic MaintenanceSpecialization Course in Cybersecurity in Information Technology Environments.


Technical or higher degrees or engineering:
Computer Engineering and specializations.

Telecommunication Engineering and specializationsAdditional valuable Certifications:

CompTia Security + CEHOSCPCCNA SecurityEDR (Endpoint Detection & Response) technology certificationsSANS CertificationsRecognised technical qualification or accreditation in field of security specialism.

Security is one of the fastest growing parts of our global organisation.

We are protecting our networks from more than 6,500 cyber attacks each day, investing over 40m in research each year - and in employing nearly 3,000 people, we're also the largest private cyber employer in the UK.

With incredible opportunities to learn, develop and grow your skills, we'll invest in you, nurture your potential and shape your future – whatever your background or experience.

​In today's world, safe and secure digital connections have never been more vital.

You'll be joining a global company operating at the forefront of the information age:
BT employs 90,000 people in 180 countries.

With huge scale, we're capable of achieving great things, striving to be personal, simple, and brilliant for our customers whilst creating an inclusive working environment where people from all backgrounds can succeed.

Play your part. Make a difference. We are the Protectors.

A FEW POINTS TO NOTE:


Although these roles are listed as full-time, if you're a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON'T MEET EVERY SINGLE REQUIREMENT?Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria.

We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

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