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Your Opportunity
This role is a key function within the Global Salesforce capability within Bacardi.
You will work in partnership with the wider IT teams and will be responsible for maintaining and supporting all things within our Salesforce instances as well as other tech tools integrated to them.
About You
- You are passionate for implementing, configuring, troubleshooting and maintaining business systems.
- You will be responsible for administering SF instances along 121 Marketing Capability, Direct to consumer (D2C), Primo experience and other SalesForce Clouds inside the Bacardi Tech portfolio.
- You will build and maintain effective relationships with key technical & business partners across Bacardi
Responsibilities:
With our Consumer at the heart, your key focus will be to:
- Handle all administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Creating workflows, formula fields, roll up summary fields, assignment rules, roles, profiles, settings etc., including coding and testing new programs and existing program changes
- Assist in training new and existing Primos. Support the adoption of best practices and grow Salesforce skill set across the organization
- Proactively identify ways to leverage Salesforce to improve business outcomes
- Create and update data models, custom objects, forms, functions and workflows
- Complete all required documentation to meet department standards
- Knowledge of new & upcoming features in the Salesforce ecosystem to provide recommendations for greater efficiencies
- Ensuring that are systems are kept safe, secure, and compliant
The Skills & Experience needed to create your legacy
- 23 years' ]experience as a Salesforce Administrator
- Experience of standard & extensible functionality of Salesforce Service, Experience, Marketing, Commerce Cloud
- Strong exposure to Salesforce products
- Easily recognise system deficiencies and implements effective solutions
- Business facing role: understanding and delivering on enhancement requests, supporting existing functionality.
- Knowledge of options and how to handle security requirements such as single sign on and data security Experience using Salesforce data tools (Data Loader, Workbench)
- Salesforce Flows
How to stand out from the crowd
- Salesforce Certified Administrator
- Demonstrated knowledge of triggers/Apex code knowledge, Visual Force, Lighting Web Components, Integrations
Personal Qualities
- Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become
- Self-Awareness: You have high levels of selfawareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
- People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
- Results Agility: You demonstrate consistent delivery of results in firsttime situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
- Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with
We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do.
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it's our own. We do the right thing for the business and we all take accountability for our work.
- Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity.
Diversity is core to our business:
by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth.
The duties and responsibilities described in the role profile might not be a comprehensive list._