Supervisor/a Asistencial

Description

Join our team at one of the top insurance companies in the world, where positivity, dynamism, and commitment drive us to make things happen. We value diversity as a key asset that enriches our teams, culture, and customer experience. We believe in inclusive environments where everyone feels seen, heard, and valued, empowering us to unleash our full potential.

What we offer:

• We prioritize flexibility with our hybrid work model: you can work remotely at least three days a week and also collaborate in agile-adapted offices.
• We support your work-life balance with flexible hours year-round and summer intensive schedules.
• Benefit from top-notch physical and mental well-being initiatives (free health insurance, on-site physiotherapy, healthy living programs, etc.) and a wide range of social perks and benefits (generous pension plan contributions, retirement savings insurance, flexible compensation, training support, Christmas bonus, etc.).
• Unlock development opportunities at all levels through cross-functional and international projects. Enjoy recognition programs, performance-based incentives, and ongoing feedback. Our management approach is centered on quality conversations, where you'll play a leading role.
• Culture-wise, 87% of employees take pride in working at our company. We are an international, approachable, and empathetic organization.

Your next career move

?, this could be your chance. We are dedicated to caring for people, being curious, staying connected to our surroundings, and striving to leave a better world behind. We constantly learn from our clients and others. We hope this resonates with you as much as it does with us.

About the position:

As the Southern Medical Manager at Aegon, your primary role involves overseeing healthcare services in Andalusia, Extremadura, the Canary Islands, Ceuta, and Melilla.

Your main responsibility is to ensure the provision of medical services to inpatients in your area meets quality standards and is cost-effective.

Key responsibilities include:

• Manage inpatient control processes in your area, including reviewing daily admission lists, assessing stay appropriateness, and checking incoming invoices.
• Visit major hospitals in your area to inspect admissions, ensuring quality care, appropriate resource usage, and accurate invoicing.
• Support the Zone Medical Manager in Contracting processes and manage medical provision-related aspects in your area.
• Monitor medical expenses, analyze discrepancies based on expense reports, and help implement corrective measures in line with Zone Medical Manager guidelines.
• Achieve the assigned management objectives within the Medical Management area.
• Provide regular inpatient reports to the management.
• Periodically visit key healthcare providers in the area to maintain service quality and meet expense goals.
• Address and resolve hospital and professional staff requests promptly.
• Handle and resolve insured individuals' complaints and claims regarding healthcare services in your area.
• Keep hospital medical rosters up to date, at least biannually.
• Collaborate with other Company departments on matters relating to your responsibilities within your area.

Your skills:

• Nursing background with value on other healthcare-related qualifications.
• 3+ years of experience in Medical Management within the Health Insurance sector.
• Hands-on hospital experience.
• Management training is a plus.
• Proficiency in Excel and Power BI for data management.
• Experience in report generation.
• Knowledge of the health insurance sector.
• Proactive and dynamic approach.
• Team player attitude is a must.
• Good English proficiency (not mandatory).
• Presentation skills.
• Frequent travel availability.
• Own car and driving license required.
• Residency in the area is a plus.