Empleos actuales relacionados con Account Manager Support - Barcelona, Barcelona - TravelPerk
-
Account Health Support Operations Manager
hace 1 semana
Barcelona, Barcelona, España Amazon A tiempo completoAccount Health Support Ops ManagerAmazon is seeking a highly skilled and experienced Account Health Support Ops Manager to join our team in Barcelona, Spain. As a key member of our Account Health Support team, you will be responsible for managing the performance and behavior of up to 15 Account Health Support Specialists, ensuring they have a clear...
-
Account Health Support Operations Manager
hace 1 semana
Barcelona, Barcelona, España Amazon A tiempo completoAccount Health Support Ops ManagerAmazon is seeking a highly skilled and experienced Account Health Support Ops Manager to join our team in Barcelona, Spain. As a key member of our Account Health Support team, you will be responsible for managing the performance and behavior of up to 15 Account Health Support Specialists, ensuring they have a clear...
-
Account Health Support Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Account Health Support team at Amazon. As a key member of our team, you will be responsible for managing the performance and behavior of up to 15 Account Health Support Specialists, providing coaching and mentorship to drive achievement of individual and team performance goals.Key...
-
Account Health Support Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking an experienced Operations Manager to join our Account Health Support team at Amazon. As a key member of our team, you will be responsible for managing the performance and behavior of up to 15 Account Health Support Specialists, providing coaching and mentorship to drive achievement of individual and team performance goals.Key...
-
Account Health Support Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completoJob DescriptionJob Summary:The Account Health Support Operations Manager will serve as the primary interface between Amazon and our business partners, providing world-class support to Sellers selling on the Amazon platform. This role requires a high level of ownership, accountability, and seller advocacy to enable a remarkable Seller experience.Key...
-
Account Health Support Operations Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completoJob DescriptionJob Summary:The Account Health Support Operations Manager will serve as the primary interface between Amazon and our business partners, providing world-class support to Sellers selling on the Amazon platform. This role requires a high level of ownership, accountability, and seller advocacy to enable a remarkable Seller experience.Key...
-
Technical Account Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoJob DescriptionJob Summary:We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our Enterprise customers, including Samsung, in the High-Tech and Manufacturing industry.Key Responsibilities:Provide technical...
-
Technical Account Manager
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoJob DescriptionJob Summary:We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our Enterprise customers, including Samsung, in the High-Tech and Manufacturing industry.Key Responsibilities:Provide technical...
-
Account Health Support Team Lead
hace 3 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Account Health Support Ops Manager to join our team at Amazon. As a key member of our Account Health Support team, you will be responsible for leading a team of up to 15 Account Health Support Specialists and providing exceptional support to our sellers.Key ResponsibilitiesTeam Leadership: Manage...
-
Account Health Support Team Lead
hace 2 semanas
Barcelona, Barcelona, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Account Health Support Ops Manager to join our team at Amazon. As a key member of our Account Health Support team, you will be responsible for leading a team of up to 15 Account Health Support Specialists and providing exceptional support to our sellers.Key ResponsibilitiesTeam Leadership: Manage...
-
Account Manager
hace 4 días
Barcelona, Barcelona, España JL Talent Partners A tiempo completoAccount ManagerWe're seeking a skilled Account Manager to join our client's team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with independent retail outlets, ensuring they have the right products in stock and advising them on how to maximize sales opportunities.Key Responsibilities:Establish...
-
Account Manager
hace 4 días
Barcelona, Barcelona, España JL Talent Partners A tiempo completoAccount ManagerWe're seeking a skilled Account Manager to join our client's team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with independent retail outlets, ensuring they have the right products in stock and advising them on how to maximize sales opportunities.Key Responsibilities:Establish...
-
Account Manager
hace 7 horas
Barcelona, Barcelona, España JL Talent Partners A tiempo completoAccount ManagerWe are seeking a skilled Account Manager to join our team at JL Talent Partners in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our retail partners, ensuring they have the right products in stock and advising them on how to maximize sales opportunities.Key...
-
Account Manager
hace 4 horas
Barcelona, Barcelona, España JL Talent Partners A tiempo completoAccount ManagerWe are seeking a skilled Account Manager to join our team at JL Talent Partners in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our retail partners, ensuring they have the right products in stock and advising them on how to maximize sales opportunities.Key...
-
Account Manager
hace 1 semana
Barcelona, Barcelona, España Games Workshop A tiempo completo{"title": "Account Manager", "content": "About the RoleWe are seeking a highly motivated and organized Account Manager to join our team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to...
-
Account Manager
hace 6 días
Barcelona, Barcelona, España Games Workshop A tiempo completoAccount Manager OpportunityWe are seeking a skilled Account Manager to join our team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to maximize sales opportunities.Key Responsibilities:Develop...
-
Account Manager
hace 6 días
Barcelona, Barcelona, España Games Workshop A tiempo completoAccount ManagerWe are seeking a highly motivated and results-driven Account Manager to join our team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to maximize sales opportunities.Key...
-
Account Manager
hace 1 semana
Barcelona, Barcelona, España Games Workshop A tiempo completo{"title": "Account Manager", "content": "About the RoleWe are seeking a highly motivated and organized Account Manager to join our team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to...
-
Account Manager
hace 6 días
Barcelona, Barcelona, España Games Workshop A tiempo completoAccount ManagerWe are seeking a highly motivated and results-driven Account Manager to join our team in Barcelona. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to maximize sales opportunities.Key...
-
Account Manager
hace 6 días
Barcelona, Barcelona, España Games Workshop A tiempo completoAccount Manager Opportunity at Games WorkshopWe are seeking a skilled Account Manager to join our team in Barcelona city centre. As an Account Manager, you will be responsible for building and maintaining strong relationships with our trade partners, ensuring they have the right product range in stock, and advising them on how to maximise sales...
Account Manager Support
hace 3 meses
About Us
We are TravelPerk:
a scaling unicorn valued at
$1.4 billion that has raised over $400m since our creation in 2015.
Backed by world-class investors with portfolios including AirBnB, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team comprises A-players from the travel and technology industries.
We've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired.
We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.
TravelPerk is innovative. We have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and GreenPerk, we are shaping the industry's future. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come inIf you're ready to take off with us, keep reading
TravelPerk Account Management Team
The TravelPerk Account Management team is responsible for supporting all customers of TravelPerk, including managed and unmanaged accounts, in any inquiries related to the use of TravelPerk in their organizations.
The Account Management team works closely with each customer to strategically identify how the accounts can benefit from TravelPerk's services, and works to raise customer engagement, increase revenue, and improve customer satisfaction with the TravelPerk products and services.
The Account Management team also looks for ways to improve the TravelPerk internal process to ensure we are consistently delivering 7 Star service to all customers, regardless of size or their subscription to our paid services.
The Role
The Account Managers Support Role plays a key part in supporting unmanaged accounts, and will act as one of the first points of contact for these accounts if they submit inquiries to the team.
The AM Support role develops the relationship with these customers, and should identify if the customer has a strong use case for TravelPerk.
Upon successful identification of a strong account, the AM Support role has the option to grow the customer's engagement through positive interactions, continuing to drive the TravelPerk value proposition, and consistent customer support to increase the customer's use of the platform, ideally moving them on to a subscription plan or increasing the amount of travel they put through TravelPerk.
The AM Support team member is exceptionally organized, and must manage a potentially high volume of inbound requests; this role is able to balance the demand, correctly prioritize requests based on urgency and impact, and seeks creative solutions and innovative approaches to continually enhance the client experience, increase revenue, and continually improve the overall management of client inquiries.
What you will do:
- Answering customer inquiries, for any customers reaching out to the AM. The AM Support Role will respond to all customers who are unmanaged. The AM Support Role may work with unmanaged accounts regardless of their subscription with TravelPerk or size.
- Support the Account Management maintenance of managed accounts, such as designing and managing requests for customer supporting materials.
- Develop customer engagement for unmanaged accounts (to increase their use of the TK Platform.
- Stabilize the customer's booking behavior.
- Find diamonds in the rough in unmanaged customers who may turn out to be strong use cases for the managed TravelPerk solutions.
What we would like:
-
Proficiency in both native level German and fluent English
:
- Strong organizational skills.
- Demonstrated efficiency and effectiveness in task execution.
- Proactive approach to problemsolving.
- Creative thinking abilities.
- Innovative strategies to address customer concerns and enhance relationships.
- Excellent written communication skills.
- Ability to manage workload effectively and prioritize tasks.
- Possess project planning and management expertise.
- Exhibit a knack for thinking outside the box and identifying opportunities to enhance processes and approaches for both individual roles and the entire team.
Our Benefits
- A competitive compensation package, including equity in TravelPerk;
- Generous vacation days so you can rest and recharge;
- Health perks such as private healthcare or gym allowance, depending on your location;
- Unforgettable TravelPerk events;
- A mental health support tool for your wellbeing;
- Exponential growth & personal development opportunities.
How we work
Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL - first approach to work, where our team works together in person **