Technical Program Manager, Care

hace 1 semana

Barcelona, Barcelona, España Vista A tiempo completo
Dat

e:
May 6, 2024- Location: Barcelona, B, ES, Company: Vista
Our Team:

Global Customer Value (CARE):


Our global CARE team has been critical in delivering best in class service committed and focused on providing exceptional experiences for our customers.

They create lasting impressions and building authentic relationships with a wide range of small business owners each day.

What You Will Do:

  • Lead largescale, companywide, highly crossfunctional projects to deliver against the strategic goals of the Continuous Improvement team.
  • Define and lead project scope, plan/achievements, dependencies, and risks.
  • Lead continuous improvements projects that have a measurable impact on the business. Coordinate and lead all project communications and meetingskeeping all team members appraised of project status, next steps/actions, impediments, and potential risks and/or tradeoffs.
  • Prepare and deliver status updates to the senior management team regarding progress to key performance indicator targets.
  • Analyze historical and segmentation data to identify trends and insights to identify potential focus areas for the team.
  • Evaluate, recommending, and implementing opportunities to improve internal processes and tools to improve delivery excellence.
  • Deliver results that meet individual and team goals.
  • Develop and champion processes for efficiency and scale in our organization.

Your Qualifications:

  • 5+ years of experience in project management; experience working in an agile project management environment is a strong plus.
  • 2+ years of technical program management experience
  • Strong project management skills, inclusive of prioritizing requirements, identify achievements/dependencies, remove blockers and lead risk & impact.
  • Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules.
  • Experience with project management software tools (i

e:
JIRA, Trello, Slack, etc.) as well as Microsoft Excel and reporting tools (i.e., Tableau, Looker, Quicksight, etc.).

Nice to Have:

  • People management experience is a plus.
  • Must drive an attitude to go beyond individual project status and think about ways to improve processes, align team members, and deliver greater results.
  • Experience with Lean, Operation Excellence, or Six Sigma methodologies.
  • PMP certification.

Why You'll Love Working Here:

There is a lot to love about working at Vista. We are an award winning Remote-First company. We're an inclusive community. We're growing (which means you can too).

And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.


About Us:

Vista is the design and marketing partner to millions of small businesses around the world.

For over 20 years we've been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs.

VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses' presence in physical and digital spaces and powering them to achieve success.

Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.


Commitment to Diversity, Equity, & Inclusion:
Vista exists to help our customers live their dreams. Each dream is unique - and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all.

And we work together to empower each other, creating a space in which each of us can spark our next great idea.


Equal Opportunity Employer:

Job Segment:
Lean Six Sigma, Six Sigma, Project Manager, Program Manager, IT Manager, Management, Technology

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