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Senior Account

hace 3 meses

Valencia, Valencia, España Symanto A tiempo completo

Your job will be:

Project management

  • Oversee all aspects of customer deliverables, encompassing design, development, planning, and execution of strategic project roadmaps aligned with customer business goals.
  • Possess knowledge of databases and SQL for efficient data retrieval and manipulation.
  • Utilize?insights into consumer segments, behavior, and psychology to interpret data within the context of consumer preferences and trends.
  • Effectively interpret extensive data and present research findings in a compelling, storydriven manner, addressing fundamental client business objectives.
  • Display adaptability in response to changing consumer preferences and market dynamics.
  • Exhibit strong problemsolving abilities to identify business challenges and formulate analytical solutions.
  • Ensure the alignment of activities with strategic?account?goals, driving program renewals and incremental expansions while managing program profitability.
  • Identify opportunities for product development based on client needs and demands.
  • Demonstrate leadership by mentoring and training junior staff.

Account management

  • Build and maintain multilevel client relationships, understand client needs, and manage expectations effectively.
  • Establish and maintain a trusted and strategic advisor relationship with assigned clients, ensuring retention and satisfaction.
  • Deliver progress meetings to clients and ultimately present final deliverables.
  • Handle new client onboarding and training.
  • Collaborate with the sales team in proposal preparation and identifying further sales opportunities.
  • Consultative sales ongoingly for up / cross sales opportunities with clients

Your profile:

Education, Required Skills and Experience

  • Bachelor's degree in business, economics, marketing, market research or related field with technical understanding/experience
  • Fluency in English and German is a must.
  • Minimum 5 years' experience in customer relationship/account management, strategic program management, consulting, sales/business development, account management, and/or project management in a businesstobusiness environment
  • Strong and dynamic experience in business data intelligence (market research, insights department, consultancy)
  • Have solid understanding on marketing, consumer insights, business strategy and social media performance
  • Experience working with big data; excellent understanding of data analysis and visualization tools (Tableau, PowerBI) and techniques.
  • Strong working knowledge of MS Office
  • Customeroriented, good understanding of clients ́ needs and good client service
  • Strong communication & relation building ability with key stakeholders (especially externally to clients).
  • Creativity and good problemsolving skills
  • Qualitydriven
  • Excellent teamplayer

Preferred Skills and Experience

  • Master's degree in computer science, data science, applied mathematics, statistics, econometrics or engineering with at least one year of business curriculum and one year of data and analytics / statistics curriculum.
  • Psychology/business psychology background and/or experience in business psychology
  • Working knowledge of the following data analytics technologies and concepts: clustering, topic modelling, supervised and unsupervised learning model evaluation; data transformation (e.g. SQL); data visualization (plotting charts and dashboards)
  • Experience using HubSpot
  • Experience in one of the following industries: Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, B2B (any industry), and/or Retail

What we offer:

  • Innovative idea and technology
  • Flexible working time
  • Home Office possibility
  • Great people to work with in an international environment
  • Chance to develop and grow with the company
  • Outofoffice events

Are you interested?:

_ Symanto is an equal-opportunity employer.

All applicants will be considered as equal without paying attention to gender identity, sexual orientation, ethnicity, religion, age, political orientation, union membership, or disability status.

_

  • We make recruiting decisions based on business needs, job requirements, your experience, and skills. We value your willingness and enthusiasm to make things happen._