Airport Representative

Beniconnect is the leading transport provider for people visiting the Valencian and Murcia regions.

We have a reputation for delivering efficient, comfortable and reasonably priced transfers to and from Alicante, Murcia and Valencia airports and train stations.

Our transfer solutions are underpinned by a company wide commitment to providing a first class customer service 24 hours a day, 365 days a year.

We are currently looking for airport representatives to work at Alicante airport as the face of Beniconnect who will be responsible for customers having a hassle free airport experience and also for resolving any customer queries and issues ( complaints ) on the spot.

You will support the airport operation with a flexible approach to shift patterns daytime and night. Responsibilities will include managing airport revenue, accurate paperwork# and report completion#( #Both tasks completed on a tablet )

What we are looking for:

• Previous work experience in a customer service environment.
• Fluent in English both spoken and written. Excellent conversational level in Spanish. Other languages such as German, Dutch,Norwegian and Swedish would be advantageous but not a requirement.
• A service and people orientated mind set with the ability to work alone and within a team.
• Excellent communication skills. You will be working and liaising very closely with our transport, reservations and customer service departments.
• Able to cope under pressure with ever changing tasks and working hours in line with business requirements.
• A resilient, professional and positive personality.
• The highest personal standards and pride in attitudes and behaviours displayed.

In return we will offer a highly competitive salary and full training on systems, processes and procedures prior to commencement of the role.

Tipo de puesto:
Jornada completa

Horario:

• Turno de 8 horas

Ubicación del trabajo:
Empleo presencial

Fecha de inicio prevista 17/03/2024

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