ITSM Business Analyst
hace 1 semana
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting youJob description
Business Analyst with a strong background in finance processes and analytical skills to lead our finance requirements analysis and gathering for the ITSM tool discovery phase. This role will bridge the gap between IT and finance, ensuring that the new ITSM tooling meets the diverse needs of the organization.
Responsibilities:
- Conduct thorough requirements gathering and analysis with stakeholders from the finance department.
- Collaborate with IT and other departments to understand cross-functional needs.
- Participate in the RFP discovery process for new ITSM tools, providing insights from a finance perspective.
- Ensure that the selected ITSM tooling solution aligns with both IT and finance operational needs.
- Facilitate communication between finance, IT, and the selected ITSM tooling vendor.
Qualifications:
- Proven experience as a senior business analyst profile to support the Finance workstream in the discovery and implementation of an ITSM tooling.
- Fluent English.
- Analytical, good understanding of business requirements.
- Good communication skills and stakeholder management.
- Experience in multinational and dynamic environments.
- Strong understanding of finance processes and operational help desks.
- Analytical mindset with the ability to translate business needs into technical requirements.
- Excellent communication and stakeholder management skills.
WHY US?
Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer:
- Grow rapidly with a tailored career path and salary evaluation. 70% of our senior leaders started at entry level.
- Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops.
- Take charge of your training with an annual personal budget and company-paid certifications.
- Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance.
- Benefit from our WeCare program, supporting employees in critical situations.
- Unleash your full potential, both professionally and personally.
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.
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