Senior Site Reliability Engineer
hace 6 días
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Senior Site Reliability Engineer opportunity We're glad you're here.
- We're Knack, a codefree platform used by thousands of customers — from nonprofits to the world's biggest companies — to easily build custom apps, workflows, and databases.
- We're looking for someone to help improve our reliability and performance through deep analysis and remediation of our AWS infrastructure, monitors, alerts, and code.
_Please note:
this is a remote role based in Spain._
Key Responsibilities
- Perform deep analysis of logs, existing systems and codebases to find opportunities to improve performance and reliability, driving execution of suggested changes
- Refactor our existing monitors and alerts to be actionable and reliable, recommending and implementing diagnostic techniques and monitoring tools.
- Help discover correlations between customer experience and performance indicators to determine what is noticeable by customers: suggest and implement improvements based on findings
- Help us to develop SLI's, SLO's, and SLA's that are impactful as they relate to our customer's experience
- Help triage outages and issues across multiple teams, services, and codebases as they arise, leading root cause analysis and creating sustainable solutions to prevent and/or autoremediate those issues in the future
- Work with our QA teams to help implement automated performance and scalability testing within our CI/CD pipelines
- Assist in creating reusable pipeline code, working with cloud, dev, and qa teams to help reduce complexity and deployment times
- Introduce chaos engineering, promoting experimentation in production to discover and remediate systemic weaknesses and improve performance and reliability
- Expertise in AWS
- Expertise with RDS, preferably Aurora PostgreSQL engine
- Expertise with containerization
- Expertise in monitoring, alerting, and logging solutions and in how to use them to enable the organization to achieve reliability and performance goals
- Experience implementing, maintaining, and troubleshooting continuous integration/continuous delivery (CI/CD) tooling
- Experience with implementing improvements in areas such as maintainability, scalability, availability, extensibility and security
- Ability to work with many teams across disciplines (cloud, platform, development, qa, and security) to resolve issues as they arise and implement improvements
- Our stack is evolving over the next year and we'd love you to be a part of that
Currently we're using:
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Back-end: JavaScript/TypeScript, , ES6, GoLang
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Data: Aurora PostgreSQL, Redis, ElasticSearch
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DevOps & Deployment: All things AWS, Terraform (and Terraform Cloud), Jenkins, Github, Grafana, GrayLog
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Testing: Playwright, Mocha, Jest
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Front-end: , Webpack, SCSS
Benefits
- The biggest benefit of Knack is getting to work alongside our awesome team of Knackleheads. We're a funny, humble, talented team of delightful human beings that, above all, enjoy working with each other, growing with each other, and supporting each other.
- These benefits aren't that bad either, though:
Define your work: find the location, environment, and schedule that is best for your life and work. It's not about separation, it's about optimization.
Paid Corporate Retreats: we get together once a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
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Tech: we provide a top-of-the-line MacBook.
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Referral Bonus: we think you're great which means you know awesome people we offer a referral bonus to anyone you refer for an open position once they are hired as an official Knackster
- We are also passionate about
learning and professional development.
We provide multiple learning opportunities and encourage each other to continuously learn and grow:
- Long term
growth and learning plans, with regular check-ins to help you level up on what's important to you. - Have
executivelevel visibility into how the company is run and performing, including revenue. - Use an
annual allowance to stay on top of your game with training, classes, books, and workshops. - Attend
industry conferences that are meaningful to you.
- Hi We're Knack
- We launched in 2012 with one simple goal: to enable everyone to do amazing things with their data.
- We've been growing steadily since as we've built our team, perfected our product, and nailed our productmarket fit.
- So how are we different?
We're 100% remote: and have been from the beginning. Every decision we've made has been based on optimizing our remote operations.
We take culture seriously: We're not one of those companies that just slaps some cultural adjectives down in a handbook article then calls it a day. We use our cultur
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