Supervisor Customer Care

hace 1 semana


Barcelona, Barcelona, España Adecco A tiempo completo

¿Tienes experiência como coordinador/a de quipos de customer care o en un call center?
Si estás buscando progresar profesionalmente, pero necesitas ganar experiência esta es tu oferta


Nuestro cliente, es una compañía internacional dedicada al mundo de los seguros brindando soporte operativo integral y una gama de servicios expertos/as a las principales aseguradoras, corredores, gerentes/as de flotas y fabricantes de automóviles del mundo.

Actualmente está expandido su equipo en Barcelona y busca incorporar un supervisor para su equipo de customer care.

Funciones:

  • Gestión y motivación de equipo.
  • Control producción mediante informes de calidad y objetivos.
  • Seguimiento de operadores/as
  • Seguimiento de llamadas mediante informes de calidad.
  • Resolución dudas de los/las operadores/as.
  • Gestiones administrativas y de bases de datos.
  • Manejo avanzado de Excel
  • Accesos a retribución variable

Conficiones:

  • Contrato indefinido
  • Oficinas ubicadas en Barcelona.
  • Salario entre 27 30K + tiquete restaurante +transporte y seguro.
  • Jornada de lunes a viernes.

Experiência:

  • Experiência mínima de dos años en gestión de equipos
  • Persona dinámica y con capacidad comunicativa.
  • Alto dominio Pack Office.

Requisitos



¿Qué ofrecemos?


  • Customer Care Intern

    hace 1 semana


    Barcelona, Barcelona, España Olala Homes A tiempo completo

    Exciting Opportunity at Olala Homes - Customer Care InternAbout Olala HomesJoin Olala Homes, a rapidly growing tech-enabled real estate management and hospitality company headquartered in Barcelona. We are part of a dynamic Hospitality group that oversees a diverse portfolio of over 1200 short-term rentals, hotels, and unique accommodations, along with 10...

  • Customer Care

    hace 1 semana


    Barcelona, Barcelona, España Lectus Recruitment A tiempo completo

    Nuestro cliente es una multinacional líder en el sector dermatológico que busca incorporar un/a Customer Care con Italiano bilingüe para sus oficinas en Barcelona.Como Customer Care serás responsable de asegurar la gestión diaria de servicio a clientes y dar soporte en el plan de fidelización de la marca.Responsabilidades: Entrada manual de pedidos...

  • Customer Care

    hace 1 semana


    Barcelona, Barcelona, España MYTHERESA A tiempo completo

    To support our Customer Care team we are searching for a Customer Care & Fashion Advisor - German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order process Answering customer requests (phone calls and e-mails)...

  • Customer Care

    hace 4 semanas


    Barcelona, Barcelona, España MYTHERESA A tiempo completo

    To support our Customer Care team we are searching for a Customer Care & Fashion Advisor - German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona.WHAT YOU WILL DOAdvisory and support services for our international premium clients concerning the order process Answering customer requests (phone calls and e-mails)...

  • Customer Care

    hace 1 semana


    Barcelona, Barcelona, España Mytheresa A tiempo completo

    Customer Care & Fashion Advisor – German (f/m/d) (Munich or Barcelona) To support our Customer Care team we are searching for a Customer Care & Fashion Advisor – German (f/m/d) (Munich or Barcelona) to be based in one of our offices in Munich or Barcelona. WHAT YOU WILL DO Advisory and support services for our international premium clients...

  • Customer Care Manager

    hace 1 semana


    Barcelona, Barcelona, España papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...

  • Customer Care Intern

    hace 1 semana


    Barcelona, Barcelona, España Olala Homes A tiempo completo

    About Olala Homes Olala Homes is a fast-growing tech-enabled real estate management and hospitality company with headquarters in Barcelona. We are part of a Hospitality group that manages over 1200 short-term rentals, hotels, and other unique accommodations, as well as 10 restaurants , across multiple countries in Europe, Asia and the Middle East. Our...

  • Customer Care Manager

    hace 1 semana


    Barcelona, Barcelona, España Papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...


  • Barcelona, Barcelona, España European Recruitment A tiempo completo

    Senior Manager Customer Care Barcelona Barcelona, Catalunya, ES Senior Manager - Customer Care - AeroTech - Aviation Industry - Madrid Job Summary: Lead and manage the EMEA Field Service, Spare Parts, and Rebuild departments to provide top-tier product support and drive revenue growth. Assist customers with service and parts needs for the equipment....

  • Customer Care South

    hace 1 semana


    Barcelona, Barcelona, España Ronin Talent Jobs A tiempo completo

    A multinational company specialised in medical devices is looking for a Customer Care South & West Europe, for their offices in Barcelona.Main responsabilities: Front Office: Taking customer communication in general and channeling those through the organization (Sales, service execution, business center, etc) Back Office: Taking care of administration of our...


  • Barcelona, Barcelona, España Page Personnel España A tiempo completo

    Customer Care con Inglés Alto se encargará de:Atención al cliente nacional e internacional. Gestionar las llamadas y correos electrónicos. Resolver problemas con empatía y cuidado.Incorporación Inmediata|Proyecto EstableCustomer Care con Inglés Alto requiere de:Idiomas: Castellano, catalán nível bilingüe, inglés nível alto. MS Office nível...


  • Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Care Coordinator (Scandinavian speaking) ReqId:1002 Location: ES Customer Care Coordinator Application deadline: This is an open application and suitable applications will be reviewed on a rolling basis Location: Spain We are Norwegian all the way and will be...

  • Customer Care Agent

    hace 1 semana


    Barcelona, Barcelona, España Oficina de Treball del SOC A tiempo completo

    Titulacions: GRAU en Màrqueting Idiomes: ANGLÈS Tipus de contracte: LABORAL INDEFINIT Horari: 9 a 18h Torn partit de dill a div.Customer Care Agent amb Certificat de Discapacitat per emetre les comunicacions internes i amb els clients. Gestió i planificació de comandes i col-laborar en la fixació de preus. Introduir la informació a l'ERP SAP. Es...

  • Customer Care Manager

    hace 4 semanas


    Barcelona, Barcelona, España papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...


  • Barcelona, Barcelona, España papernest A tiempo completo

    For almost 10 years, papernest has successfully assisted over 1.5 million users in alleviating one of life's most tedious tasks: contract management. Our innovative solution empowers customers to seamlessly move, manage, and switch their contracts, all within a unified platform, and best of all, for free. Our services are available across France, Spain and...


  • Barcelona, Barcelona, España Norwegian Air Shuttle Asa A tiempo completo

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Care Coordinator (Scandinavian speaking) ReqId:1002Location: ESCustomer Care CoordinatorApplication deadline: This is an open application and suitable applications will be reviewed on a rolling basisLocation: SpainWe are Norwegian all the way and will be our...

  • Customer Care Agent

    hace 1 semana


    Barcelona, Barcelona, España Jr Spain A tiempo completo

    col-wideJob Description:Titulacions: GRAU en Màrqueting Idiomes: ANGLÈS Tipus de contracte: LABORAL INDEFINIT Horari: 9 a 18h Torn partit de dill a div.Customer Care Agent amb Certificat de Discapacitat per emetre les comunicacions internes i amb els clients. Gestió i planificació de comandes i col-laborar en la fixació de preus. Introduir la...


  • Barcelona, Barcelona, España Payfit A tiempo completo

    Job Title: Customer Care Representative at PayFit Role Overview: Join the Customer Service team at PayFit as a Customer Care Representative. Your mission will include: Supporting clients with using the platform by quickly and efficiently handling "level 1" queries. Making suggestions for continuous improvement of processes, documentation, and...


  • Barcelona, Barcelona, España Wolo A tiempo completo

    Únete a Wolo como Customer Care en Prácticas Somos la inmobiliaria digital mejor valorada de España. Revolucionamos los alquileres de larga duración a través de la tecnología, la eficiencia y el servicio con un equipo que ha liderado, entre otras, compañías exitosas como Cabify, Colvin o Swipcar. Estamos obsesionados con la experiencia del usuario y...

  • Customer Care Specialist

    hace 1 semana


    Barcelona, Barcelona, España Zerog - Ai In Aviation A tiempo completo

    Customer Care Specialist German Speaker Poland / Spain Customer Care / Full Time / Remote Which location are you applying for? LinkedIn profile Loading Your full LinkedIn profile will be shared. Learn more Let the employer know what pronouns you use so that they can address you correctly. Current company Links LinkedIn URL Are you legally authorized to work...