Empleos actuales relacionados con Guest Operations Intern - Madrid, Madrid - Ukio

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España RMC Asia A tiempo completo

    RMC Asia is seeking a talented individual to join our team as a Guest Relations Intern in Phuket, Thailand. This opportunity is part of our Cultural Exchange Programs, which offer a range of internships, management training, and contractual positions within hotels and resorts across Asia.Gain experience working in an international-scale hotel while exploring...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España RMC Asia A tiempo completo

    RMC Asia is seeking a talented individual to join our team as a Guest Relations Intern in Phuket, Thailand. This opportunity is part of our Cultural Exchange Programs, which offer a range of internships, management training, and contractual positions within hotels and resorts across Asia.Gain experience working in an international-scale hotel while exploring...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job SummaryRMC Asia is seeking a highly motivated and detail-oriented Guest Relations Intern to join our team at multiple 5-star hotels by Marriott in Doha, Qatar. As a Guest Relations Intern, you will play a vital role in ensuring exceptional guest experiences and building strong relationships with our valued customers.ResponsibilitiesReview arrival lists...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job SummaryRMC Asia is seeking a highly motivated and detail-oriented Guest Relations Intern to join our team at multiple 5-star hotels by Marriott in Doha, Qatar. As a Guest Relations Intern, you will play a vital role in ensuring exceptional guest experiences and building strong relationships with our valued customers.ResponsibilitiesReview arrival lists...

  • Guest Service and Beverage Intern

    hace 1 mes

    Madrid, Madrid, España RMC Asia A tiempo completo

    Company: RMC AsiaJoin the RMC Asia team as an intern in Food & Beverage service and bar operations at a prestigious hotel chain. This internship is part of RMC Asia's Cultural Exchange Programs, which provide various opportunities in the hospitality sector across Asia. Experience the vibrant atmosphere of Phuket while working alongside seasoned professionals...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España RMC Asia A tiempo completo

    RMC Asia is seeking a highly motivated and enthusiastic Guest Relations Intern to join our team in Abu Dhabi, UAE. As a Guest Relations Intern, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Review arrival lists to welcome guests and ensure a warm and personalized...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España RMC Asia A tiempo completo

    RMC Asia is seeking a highly motivated and enthusiastic Guest Relations Intern to join our team in Abu Dhabi, UAE. As a Guest Relations Intern, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Review arrival lists to welcome guests and ensure a warm and personalized...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job Opportunity with RMC AsiaRMC Asia, a leading hospitality company, is seeking a Guest Relations Intern to join their team in Hong Kong. This role is part of RMC Asia's Cultural Exchange Programs, which offer a range of hospitality internships, management training, and contractual positions in leading hotels and resorts across Asia.Program OverviewThe...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job Opportunity with RMC AsiaRMC Asia, a leading hospitality company, is seeking a Guest Relations Intern to join their team in Hong Kong. This role is part of RMC Asia's Cultural Exchange Programs, which offer a range of hospitality internships, management training, and contractual positions in leading hotels and resorts across Asia.Program OverviewThe...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job Opportunity with RMC AsiaRMC Asia is recruiting Guest Relations Interns at multiple 5-star hotels by Marriott in Doha, Qatar. This opportunity is part of the Cultural Exchange Programs by RMC Asia, which provides a range of internships, management training, and contractual positions in hotels and resorts throughout Asia.About the RoleAs a Guest Relations...

  • Guest Relations Coordinator

    hace 2 semanas

    Madrid, Madrid, España Rmc Asia A tiempo completo

    Job Opportunity with RMC AsiaRMC Asia is recruiting Guest Relations Interns at multiple 5-star hotels by Marriott in Doha, Qatar. This opportunity is part of the Cultural Exchange Programs by RMC Asia, which provides a range of internships, management training, and contractual positions in hotels and resorts throughout Asia.About the RoleAs a Guest Relations...

  • Receptionist - Guest Services Coordinator

    hace 2 semanas

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, handling guest concerns, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Maintain complete knowledge of hotel...

  • Receptionist - Guest Services Coordinator

    hace 3 semanas

    Madrid Centro, Madrid, España Importante empresa A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Night Receptionist to join our team at Importante empresa. As a Night Receptionist, you will be responsible for providing exceptional guest service, handling guest concerns, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Service: Maintain complete knowledge of hotel...

  • Guest Experience Ambassador

    hace 2 semanas

    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.About the Role:We...

  • Guest Experience Ambassador

    hace 2 semanas

    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury with genuine heart.About the Role:We...

  • Marketing Operations Intern

    hace 2 semanas

    Madrid, Madrid, España Celonis A tiempo completo

    About the Role:Celonis, the global leader in Process Mining technology, is seeking a highly motivated and detail-oriented Marketing Operations Intern to join our Marketing Operations Team. As a Marketing Operations Intern, you will play a critical role in supporting the growth of our business by optimizing marketing resources, improving data quality, and...

  • Marketing Operations Intern

    hace 2 semanas

    Madrid, Madrid, España Celonis A tiempo completo

    About the Role:Celonis, the global leader in Process Mining technology, is seeking a highly motivated and detail-oriented Marketing Operations Intern to join our Marketing Operations Team. As a Marketing Operations Intern, you will play a critical role in supporting the growth of our business by optimizing marketing resources, improving data quality, and...

  • Guest Services Representative

    hace 1 mes

    Madrid, Madrid, España Four Seasons Hotels and Resorts A tiempo completo

    About Four Seasons: Four Seasons thrives on the dedication of our team members. We are a diverse group of individuals committed to personal growth, striving for excellence, and treating each other with respect and kindness. Our staff across the globe creates unforgettable experiences for our guests, residents, and partners through a commitment to luxury...

  • Guest Services Associate III

    hace 2 semanas

    Madrid, Madrid, España Marriott International A tiempo completo

    Job SummaryWe are seeking a highly skilled Guest Services Associate III to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

  • Guest Services Associate III

    hace 2 semanas

    Madrid, Madrid, España Marriott International A tiempo completo

    Job SummaryWe are seeking a highly skilled Guest Services Associate III to join our team at Marriott International. As a key member of our hotel operations team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesProcess guest check-ins, check-outs, room...

Guest Operations Intern

hace 3 meses

Madrid, Madrid, España Ukio A tiempo completo

About Ukio |:

We are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris.

This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.

Ukio's mission is to empower individuals to live where they want, when they want.

We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month.

We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving/buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere.


Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets.

We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals.


Our culture |:

We honor diversity, compassion, and honesty above all else in our team.

We've already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team.

In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks.

We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?

Role |:


We are currently looking for a Guest Operations Intern focused on the quality assurance operations, based in Madrid and fluent in Spanish and English.

Your primary focus is to guarantee the seamless operation of the guest ́s flow, from pre check-in to post check-out, verify the quality and cleanliness of apartments, ensuring a smooth and enjoyable stay.

You will help the team with the creation and optimization of guest flow procedures.

Responsibilities |:

  • Assist the sales team with some visits for the apartments for potential customers.
  • Manage the guest operations from checkin to checkout which includes resolution of guest requests and complaints
  • Ensure the cleanliness and high quality condition of the apartments
Check-In

  • Conduct regular checkin inspections to ensure the apartments meet or exceed quality and cleanliness standards
  • Manage the guest ́s access to apartments; key management and keyless access codes and communicate these with GX team
  • Check-

In Instructions:
Assist the GX team when requested on details about the apartment and building entrance instructions.

  • Manage welcome kits and cleaning essentials inventory
Check-out

  • Coordinate with housekeeping, maintenance and other teams to schedule tasks and ensure a timely turnaround between guest stays
  • Replace all essential items and cleaning supplies in apartments in between guests
  • Schedule and supervise the checkout cleaning of apartments
  • Conduct checkout procedure
  • Report and track the completion of maintenance and furniture replacement tasks that result from checkout
  • Provide feedback to the design team about furniture quality
  • Maintain oversight on expenditures and costs as an integral part of the guest operations responsibilities
The role is integral in providing an outstanding guest experience and maintaining the overall quality of our properties.

The guest operations intern plays a vital role in the successful operation of our guest services, ensuring that guests have a memorable and hassle-free stay in our Ukio homes.


About you |:

  • C1 Spanish level and C1 English level
  • Attention to detail and a commitment to maintaining highquality standards
  • Organized, able to follow up processes and to deliver fast followup
  • Comfortable in customer facing role: Excellent communication and interpersonal skills
  • Comfortable in working with crossfunctional teams
  • Able to put pressure on stakeholders for fastest resolution
  • Previous experience in hospitality, property management, or related field is a plus

Ukio's life benefits |:

  • Paid internship
  • Team buildings and office events
  • Transportation card (transportation coverage for role that have traveling needed for their work tasks according to the internal policy)
  • Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn
  • An amazing internal culture and no dress code
  • International working environment with many different nationalities
**Sky's the limit for us. We're here to revolutionize