Infrastructure Engineer

hace 2 semanas


Madrid, Madrid, España Crossvale, Inc. A tiempo completo

Overview:

The Managed Services team are recruiting an Infrastructure Engineer with proven experience in building and troubleshooting enterprise-grade, cloud computing and container orchestration platforms. (Red Hat OpenShift, Kubernetes, AKS, EKS, AWS, Azure, OpenStack)

As the first point of contact for technical issues and customer requirements, this position will be responsible for delivering technical solutions to ensure service availability and suggesting improvements.

Due to the critical nature of the infrastructure and network the team operate an day/night/weekend shift rotation to provide 24/7/365 support.

Responsibilities:

You will be working as part of a team that supports our customers via incident resolution, service requests and reporting under the direction and mentorship of senior staff. All processes are designed to improve the customer experience and, as such, you will be encouraged to help enhance all aspects of those processes for efficiency, correctness and value. Our successes are possible because the team believes in our mission and we take ownership of, and learn from our mistakes. We are an Agile team and work together collaboratively, we use ITIL as a tool, not as a crutch.

There are multiple specializations within the team, but this role is primarily focused on OpenShift, AWS, Azure, and DevOps.

The tools and technologies we use:

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OpenShift, Kubernetes:

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CI/CD, Jenkins, Git, Nexus, Sonarqube:

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Tooling and Automation: Ansible, Bash, Python/Perl/Shell scripting:

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Cloud: Azure, AWS, OpenStack:

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Monitoring/Logging: Elasticsearch, Fluentd, Kibana, Prometheus, Grafana

Your daily life will involve:

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Incidents, Customer Escalations & Service Requests:

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Regular training on Technologies we support and will support in the future
:

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Monitoring cloud infrastructure and identifying opportunities for efficiency gains and service improvements
:

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Cluster updating and patching
:

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Assisting in all aspects of Change Management:

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Taking the lead and initiative on project work:

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Improving documentation and processes:

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Trend identification in daily checklist / reporting:

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Helping us evolve with the industry

Additional Notes:

Does this sound like your next career move? Are you passionate about joining the Crossvale family?

  • Crossvale is an "equal opportunity employer." Crossvale will not discriminate and will ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex_


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