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Workplace Programme Manager
hace 3 meses
KEY OBJECTIVE
The Workplace Program Manager for will provide support for Chubb's office locations within the EMEA and APAC region including India through strategic planning, oversight of workplace strategy, project management, change management and real estate life cycle management.
He/she will work with business leaders to craft and execute workplace strategies and collaborate with internal stakeholders to build processes and tools which allow us to scale our delivery of workplace to Chubb.
This position is the steward of the goals of the construction phase of workplace projects with accountability to deliver on key objectives including process improvements and service excellence by third-party partners.
MAJOR DUTIES & RESPONSIBILITIES- During strategy phase of the stagegated real estate project approval process, provides primary support for programming, design, budgeting and schedule in support of the Regional Directors and Transaction Management team to secure internal client alignment and approvals for projects
- Accountable for timely development and approval of projectrelated real estate funding documentation including ROM and final budgets
- Single point of contact to Chubb stakeholders for all projectrelated concerns and accountable for all projectrelated communications to internal and external stakeholders
- Accountable for timely recovery of all landlord capital contributions and oversight of project closeout including asbuilts, warranties and releases of lien
- Provides insight and support for projectrelated provisions in lease negotiations; responsible for conformance to lease requirements for projects
- Strategic partner with Facilities Management, Project Management and Transactions Management functions
- Provides direction to the thirdparty Project Management lead and thirdparty Occupancy Planner
- Provides and directs workplace strategy and change management activities on projects
- Ensures compliance with Workplace guiding principles and architectural standards and adherence to exception approval processes for nonstandard and outofscope work
- Accountable for project budget and schedule risk remediation and management, including benchmarking and reporting
- Act as clearinghouse for resolution of partner issues impacting delivery of projects (IT, A/V, HR, Legal); works to establish best practices and procedures with crossfunctional partners and proactively identifies opportunities for continued improvement.
- Contributes to ongoing development of architectural standards and workplace strategy
- Accountable for a consistent approach to project delivery for all Real Estate projects within their remit and aligned with global processes and procedures
- Assists in preparing annual planning and budgeting for capital projects
- Creates and encourages the development of a positive and advanced employee experience across Chubb
- Creates workplaces that maximize employee engagement
- Consistently challenges practices to ensure team is constantly raising the bar on performance
- BS in Interior Design, Architecture, Engineering or similar field
- 10+ years of real estate project management, program management, facilities management and strategic planning
- Experience with LEED and Sustainability
- CAD and CAFM working knowledge
- Outstanding interpersonal skills to develop, drive and maintain relationships within and outside of Chubb. Viewed as a key partner and trusted advisor for all items Real Estate Workplace.
- A track record of delivering highquality projects within region in an environment where speed, flexibility, complexity and high volume are the expected norm.
- Strong customer relationships skills including the ability to be influential in challenging situations
- Must be organized and detailoriented
- Proficient in Microsoft Office Suite including PowerPoint, Word and Excel
- Strong written and oral communication and presentation skills
- Strategic thinking in Real Estate and spacerelated situations
- Strong budgeting and fitout cost awareness and experience
- Ability to manage multiple outsourced staff, running multiple projects simultaneously
- Demonstrable supervisory/managerial experience
- Must be resultsdriven and ability to meet commitments under pressure
- Ability to collaborate effectively with colleagues at all levels
- Must be an independent thinker, taking ownership of work and showing initiative
- Willingness to expand market knowledge
- Able to travel up to 20%
We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.
Integrity. Client focus. Respect. Excellence. Teamwork
Our core values dictate how we live and work. We're an ethical and honest company that's wholly committed to its clients. A business that's engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the
